Leave a Review Illinois Lottery Official App
New Version is dire
Went to download the new app after midday yesterday when they said it would be available, it wasn’t. The old version was still there.
Today however it is now available so I downloaded it. Signed in and each time I do I just get a plain white screen and nothing further.
Maybe they should add this to JB’s workload with everything else that’s screwed up in this state !Show lessSmashbag
New app is horrible and buggy
Unlike others I liked the old app but I received emails saying that we need to load the new app. It was to be ready yesterday and never was available all day yesterday. Finally was able to load today and have had nothing but trouble. Got a white screen of death when trying to quick picks and other basic functions. It’s not clear if you need to do a deposit first so I tried that too. It says I had deposited $32. Which I had not but it still gives insufficient funds for a $4 purchase. So I tried to add $20 and got the white screen of death again. I give up. Glad to see my tax dollars wasted in Illinois again. Sigh.....Show lesssandbreese
Mobile app is not mobile friendly
What good is a mobile app when all it tells you when you try to purchase tickets is “can not verify that you are in the state boundaries “. Call the number given and they tell you that the cell service doesn’t have strong enough signal to work. At the time of trying to purchase the signal was 3 bars LTE. So while in town I try to purchase tickets. Just to see what it would do and the same screen shows stating can not verify in state boundaries. Really I have 5 bars and LTE service in the middle of Marion, Illinois. Poor mobile app and support is pretty poor too. I have had this app a while now and it worked great but in the past 3 months it is horrible.Show lessMjws
Can’t view past purchase history - app falls flat
The app is intuitive enough - note to developers: enhancements that would show how many draws are left when I log in in my profile or better yet the last date when my draws run out. I would rather the app remember how many draws I have then to try to remember myself. I would purchase more just adding this feature. Would also like a push notification to remind me when my draws purchased are running out. Would like to be able to track my purchase purchase history as well and what games and numbers I played. It would also be nice if the app remembered my picked numbers.Show lessPinkwithsprinkles
Ways to deter people from winning because Illinois doesnt want to pay out $
Illinois recently switched to Camelot to handle these services. If you need to change your address or update your card info, you have to wait SEVERAL months for this to take effect. Another way MONEY HUNGRY Illinois doesnt want to pay up and cut corners by hiring this lame company Camelot. The phone number to call is useless because repa say its up to Camelot. Its nothing we can do. However, the same error messages are shown when you attempt to change online. The ap has NOTHING to do with online access. Illinois blames it on Camelot when they control their website itself. So which is lying? Typical of Illinois and their poor choices managing money once again! If this is not fixed soon, I will take it to a news anchor! They will be glad to BLAST the story on an already strained Illinois! Shame on you Illinois!Show lessMadasheck6547
