Leave a Review Merrick Bank Mobile
Great App
I’m glad I was able to get Merrick credit card. I’m currently working on increasing my credit score and having this credit card has helped a lot. It’s easy to make an additional payment on top of my monthly auto pay. And I love the fact that my credit increase will happen after 6 months of on time payments. Even though I prefer only using a credit card for emergencies, right now times are tough. Now I am less stressed due to having Merrick Banks Credit card! Thank you 🤗Show lessbarbb831
Developer Response
We're glad to hear that! Thank you for taking the time to write a review.Great idea, horrible customer services
The card itself is exactly what it says it will do. I don’t dispute that. It’s great in that sense. If you call customer service and ask questions. They never quite know and they don’t have answers and both times I’ve called for payment support and sent in supporting evidence of ACH payments and they said 3 hours it’ll be taken care of.. more like 5-7 days and then they ask if you need anything else and hang up. Not the best. At least they answer the phone, I’ll give them that. But make a payment and ask a time frame, your guess is probably better than theirs.Show lessMike simione
Developer Response
We appreciate you taking the time to leave a review. We take all feedback seriously, as we strive to improve our customers’ experiences. Please call our CARES team directly at 833-845-1900 (9AM-5:30PM ET, Monday - Friday. Holiday hours may vary).Great App
I’m glad I was able to get Merrick credit card. I’m currently working on increasing my credit score and having this credit card has helped a lot. It’s easy to make an additional payment on top of my monthly auto pay. And I love the fact that my credit increase will happen after 6 months of on time payments. Even though I prefer only using a credit card for emergencies, right now times are tough. Now I am less stressed due to having Merrick Banks Credit card! Thank you 🤗Show lessDeveloper Response
We're glad to hear that! Thank you for taking the time to write a review.Merrick and Me🥰
I was never able to qualify for credit cards through any other lenders. I had no credit history and nothing to build off of. I qualified for the first time in my life for a credit card through Merrick. I have had my card for a while now and it has made all the difference in establishing credit and beefing up my credit score. The app is easy to use and I love how convenient it is to just pay off the balance directly from my checking account. It’s been so great that I’m honestly hesitant to ever try to get any other credit cards as I fear the experience won’t be as seamless as it’s been with Merrick. Thank you for taking a chance on me and letting me prove I am trustworthy and capable of handling the responsibility that comes with having a credit card.❤️Show lessghgftyu
Developer Response
We value you! Thank you for your comment and review!Great Credit Card
This is a great credit card for building credit. Credit limit is decent if you’re just learning to manage credit. I make my payment on-time each month and never have any issues with payment not being received. Also, I have never been charged any random fees. The online portal is great for making payments easily and I love that I can track my Experian credit score.Show lessTony_JLA
Great App And Great Credit Card
Merrick started me out with a $700 credit limit even though my credit wasn't great. I actually didn't think I could get one anywhere. Turns out to be the first credit card I ever had and I’m 45 years old smh lol. Soon after paying my bill on time for about 4-5 months Merrick boosted me up to $1,800 without even having to ask. That money came at the perfect time too. I will say the interest is high but it only affects you when you max out and slowly pay it back. You have to pay it back quick and keep your spending reasonable or you’ll waste a lot of money because as soon as you pay back $100 Merrick almost takes it all for fees so you never see you account balance decrease and you’ll stay maxed out even though you paid them $600 in the last 6 months…all that went to fees since you paid it in increments of $100. I hope this makes sense and helps someone.Show less1neoffzapparel
Lost cryptocurrency recovery
I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz.
Unfortunately for me, I invested 80,000
GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 280,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of itech koa. So i file a report and he was able to help me get back all my lost funds within two weeks. I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to itechkoa@Gmail.Show lessPrinceanieinterior
Can’t log in
I give this app 3 stars because it’s simply not working… when I get to the log in screen it keeps saying my app cannot log in due to internet connection issues… the website is saying the same thing. However my phone is up to date and so is the app! I tried on a different device (thinking maybe it was my phone) but no… same issue… I was able to log in once to turn on quick view thinking that might help and still no. As soon as I logged out the issue returned and I can’t see any information. PLEASE FIX THIS BUG!!!!!!Show lessArmy Strong 23
So secure, you get locked out
I changed my password successfully a while ago, but the very FIRST time I tried logging into the app again, it locked me out saying “I’ve exceeded my log in attempts”, and then provided a number for me to call. Every time I called (the number didn't matter, I tried every one I could find), I was either unable to get to a representative (must have been “after hours”), or put on hold FOREVER, or connected with someone I simply could not understand. If you want to spend your time trying to get into your app and being unable to pay your account through it, then this is the app for you.
Otherwise, THIS IS THE MOST FRUSTRATING BANK CARD APP IF YOU MAKE JUST ONE MISTAKE LOGGING IN.Show lessDadd01
Quit Working
So I’ve been paying my card using the app since the day I got the card several years ago. Today I tried to make a payment, and the app will not recognize my face, and will not let me click on anything. It just goes through the same cycle over, and over, and over, cycling like an idiot.
I tried to log on on the website, and the download just sticks.
So, I decided to call and make my payment over the phone, and they want to charge a five dollar fee. It’s not that five dollars will break me, but the principle of it is: why should I pay a fee because I am not able to make a payment as I normally do?
This is absolutely ludicrous to me. I’m wondering if it’s happening to everyone, and they’re not making some large amount of money based on fees from people because they have to pay over the phone, instead of the way that they normally choose to pay: via the app, or online.Show lessDesert Rat II
