Merrick Bank Mobile User Reviews

Merrick Bank Mobile

Merrick Bank

Finance

Reviews Summary

Positive highlights

🤗

This app hasHelpful in rebuilding credit

🔍

This app hasEasy to track credit score and account activity

💳

This app hasDecent starting credit limit

🔄

This app hasAutomatic credit limit increases after 6 months of on-time payments

🤝

This app hasPolite and friendly customer service

🚀

This app hasQuick payment posting

📈

This app hasContributed to improving credit scores

Negative highlights

💰

This app hasHigh interest rates

🔒

This app hasEasily locked out of account due to security measures

🕰️

This app hasSlow in processing payments and updating account information

🤖

This app hasInconsistent and unhelpful customer service

🚫

This app hasDifficulty in cancelling or closing the account

🤔

This app hasUnclear reporting to credit bureaus, sometimes negatively impacting credit scores

🚧

This app hasBuggy and unreliable app with frequent crashes and login issues

Top reviews

Leave a Review Merrick Bank Mobile

Worst App in My Phone
This is undoubtedly the worst and most unreliable app that I have in my phone. It rarely remembers me, requiring me to log in. It often won’t open and appears to be loading endlessly. When I attempt to perform tasks, including logging in and making a payment, I repeatedly get an “Invalid Request” notice for no apparent reason. I’m glad that I have credit cards with other companies that I can readily recommend friends to use because apps are a big part of what many of my associates take into consideration and having a terrible one like this is a no go.
Show less
malcolmoliverj
6 years ago
App will not remember my login info
Everytime I login I select the box “remember me” and then proceed to use application settings to allow for quick preview. Then I attempt a login later in the day and once again both these options aren’t saved. The app has deleted my user ID and does not allow me to use quick preview. I have used the app for almost a year, only recently has this become an issue. Please fix. Other than that I had loved the app.

App update:
I changed my one star to 5! My issue was the system deleting my user info for quick log in. The issue has been continually fixed for about a month now, I’m happy to report this no longer seems to be an issue. Now for the positive, what I like about this cc app in comparison to others, my payment post next day, this makes Merrick my go to cc if I want to make a last minute charge. I really like having my bank payment post quickly. My only complaint now resides with rewards, this card offers zero, but has no annual fee or other random fees. I do really like that Merrick gives credit line increases every 6 months with no fees also. I will keep this card forever.
Show less
jewel game fan
7 years ago
Recent transactions
I have called about the app only showing me transactions from April and May of 2016!!! It is Nov 2017, this has been the case since September 2017. I was advised they knew of the problem and were working to fix it. I still have not seen an app update and the problem is still happening. With all the credit card fraud, I will not be using my card at all until this is fixed. There is no easy way for me to check pending transactions to verify activity on my card. Until this issue that is extremely overdue to be fixed, I was satisfied with the app and card. (I was instructed to uninstall and reinstall... i did that, it did not fix anything.)
Show less
Polylogy
7 years ago