Easy to Use
Easy to use and allows one to provide lots of detail. It can take a minute to figure out exactly what you to want to choose from the list of choices, but you also provide an explanation in your own words and pictures. Overall, great app.roc921
Filed a Claim
I thought this was going to take forever and have to talk to many representatives. The whole process was simple and easy to use.Mamalipa
Easy to File Claim
I’ll update once I see how easy it is to get the repair/replacement I need…but filing the claim itself was a super easy process and the app provided plenty of guidance to make sure I submitted sufficient information/photos/video so that (hopefully!) I won’t have to provide further details once the claim is processed.LauraB220
Easy process
I loved the easy process with the app!! Thank you!!txtrayce
Very easy
This was so easy compared to using the websiteNikki Lakhiani
Easy and practical to submit claims
I wanted to submit a claim on an item. It was very easy for me to describe what was wrong and I was given the option to submit pictures and videos to show the damage. On top of that, there was an option to highlight where the damage was given one of the pictures I submitted.Sexual TRex
Filing a claim through the App
Claim was easy to file via app and the app has steps that is explained to file claim and each step was easy to understand and domicigloo
Easiest claim ever!
It only took 3 minutes to file my claim via app. Hoping for a quick resolution from WorryNoMore. Love the app but hope there is no need to use it again.Mikwilpar
Extremely user friendly
This app was excellent. It was certainly very convenient and easy to use.emilyfromNJ
DO NOT Buy This Warranty
After having the warranty for 6 out of 7 years, we filed a claim for some grease stains. Claim process was a bit of a process under the old app, but it was approved and they came and cleaned the sofa. 4 months later our toddler made a mess of chocolate in various locations of the sofa. This time however, they denied the claim based on the photos submitted, claiming the stains were a gradual build up of stains, which is not covered. I disputed this, stating A) there’s no way to determine a gradual build up of stains from a photo and B) that a technician was just in our home 4 months previous and did not note any build up of stains. Now, our warranty is useless. We cannot file any further claims. Where in the warranty does it state that a denial voids the entire warranty? We have consulted an atty and will be pursuing reimbursement of the unused warranty that is useless. The original warranty ran us about $2,000 on a $6,000 sofa.Ryan045678
