ACME Markets Deals & Delivery User Reviews

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  • Modern amenities with traditional options

    I love that our local acme is small, and they still have cashiers. Hopefully they can increase that presence as parents with a large cart full of groceries need quick lines and help. I love self checkout, but not with a a cart full of items and a child at hand. You can’t get the same sales online for grocery pick up or delivery.
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  • Drive Up & Go!

    Love, love, love Drive Up & Go at my local Richboro Acme (0778)! Ordering through the app is quick and easy! The Acme ‘shoppers’ communicate with me if they have any questions or an item needs to be substituted. They consistently pick high quality items! Best part? I get all my groceries delivered right to my door!! What a complete time saver for me!! Keep up the great work Richboro Acme!!
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  • Ruined It

    Like so many other apps, you ruined a good thing. Why can’t you developers just leave things alone that work well. The new app is so confusing and so hard to use. It seems like developers today have no idea when it comes to ease-of-use or intuitiveness. I can’t even see how many points I have towards my next reward. I can’t see when my rewards expire. Fix it. Fix it. Fix it. Apple needs to come up with a way for people to use old versions of an app that worked before the developers ruined it.
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  • Please fix your app

    Enough already. You have an app that rarely works and that I would argue is misleading. You advertise digital coupons in the store on items that for U members can scan using the app to apply additional savings. But that scanning feature rarely works in the faulty app.

    Stop telling people with valid concerns to "chat" with an agent through the help section of the awful app. It is an automated system that spits an irrelevant FAQ answer back at you.

    Up your game Acme. Or get better app developers.
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  • Good!

    ACME is my main grocery store and I recently started to use their pharmacy as medication is much cheaper than at the CVS I used before. I clip the coupons and rewards every day and I save a great amount of money.
    My only complaint is, after the big update a while ago when they changed the design of the app, I can no longer access the receipts or the wallet, they’re both on the same page that tries to load forever. My internet is fine, the problem must be on their side.
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    Developer Response

    Hi! We are very sorry that the application isn't working as expected and hope to have a chance to solve your problem. Your feedback is very important to us. Please feel free to chat with us on the mobile application by visiting the "FAQ" page under "Settings" or using your mobile browser to visit the website, so that we can help you further.
  • Okay

    1- it’s nearly impossible to browse by category. The menu makes you you click down into a specific subcategory vs browsing all fruits, for example.
    2- there’s no way to add items to you cart from the weekly add or from your list.
    3- there’s no way to select specific alternates and the store ignores notes half of the time. The substitution categories don’t cover all potential options (eg give me 2% milk instead of 1%)

    These are all pretty substantial user gaps for the app. But other that the above, it’s a solid app.
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  • New version is now inconvenient

    Ever since the major app change, everything has now just become a major inconvenience. It harder to locate things such as the rewards. Almost everything being white now instead of red and the change in font is inconvenient to ones eyes. And the worst change is that now you have to remember to redeem your rewards a couple days in advance of you shopping trip because rewards will no longer come off the day you clip them. Before, the rewards would come off the day you clipped them. Again ever since the major changes this app, everything is now inconvenient.
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    Developer Response

    We are sorry to hear you are disappointed in the new app update. We have shared your comments with our App Development Team for further review. Should you need any further assistance, please chat with us on the mobile app by visiting Need Help under the Settings page or visiting the website using your mobile browser so we can further assist you.
  • Poor user interface

    This is the worst grocery store app that I use. It’s interface is confusing, and it seems to encourage errors so that the sale items are not applied to the order. You need to first clip a coupon, then add it to your basket. But the basket items sometimes comes back even after you leave the store, leaving additional items there that don’t seem to make any difference on the last or next visit! Please just simplify the interface. Clip a coupon and apply it to my current order. Period.
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  • Awful

    This app is awful. You have to have a $30 minimum even just for pickup. After I put the order thru, I got texts confirming the order but nothing showing in the app at all. No phone number to call & ask. Thankfully someone from the store called, and said she’d gotten my items but saw that the order was canceled and thought it odd & wanted to check. Thanks to her for checking! I had to put the order thru again. When I got home I wanted to look at the finished order in the app, and there is nothing showing again, no receipt, no “previously ordered… “ Lots of noise and deals & coupons, but functionality is horrible.
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  • Frustrating app

    This update to the app is horrible. It is not user friendly at all. It takes too much time to figure out how it works and there seems to be a lot of steps just to get an item in the cart. I lost all of my reward points and I’m not getting any discounts at check out. It’s very frustrating. Go back to the my Mixx it was so much easier.
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