Bolt User Reviews

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  • What a Relief!

    I am in Budapest and needed a safe way to get a taxi and pay by credit card within an app. Uber was kicked out of Hungary a couple of years ago. I tried FoTaxi and it worked to call cabs but was not intuitive and the drivers did not know how to allow me to pay within the app, so I changed to Bolt and it has been wonderful! Many drivers. Pay within the app. I can tell how far the car is from the destination. It is stable and intuitive.
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  • Scam and Rides No-Show but leave u waiting

    I wish I could tell you how the ride was but none pick me up, just make me wait 20 minutes before cancelling, then reconnecting to do this with a new driver again and again. Tried on two different days in the center of Paris, matched with 6 different rides but they all cancel on me. They have no customer support because you can only complain about completed rides. I wanted to pay to use your service but the cars would drive around for 15 minutes then always cancel. Driver doesn’t answer calls or messages about what is going on. Not sure if your drivers actually exist. Always gave up and just used Uber which showed up in two minutes. Uber is much superior, just wish I could get money for the time wasted trying this joke of an app.
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  • Very disappointed with this company

    I am using Taxify in Tbilisi, Georgia. They say one price but charge you with more almost always. Today was my final ride with them. The initial price said 4.10GEL but I was charged with 6.10GEL. Thank you very much, taxify! I am going to delete this app and never use their service again. They used to say a range of price before the update but they've "updated" the app to say only one price which is almost never correct. So don't trust the price it says initially, you will be charged way more. I submitted 2 claims for being overcharged and they sent me promo codes to return the overcharged amount but I am done with the claims, it just keeps happening over and over again. Be aware, you will be charged with more then it says, at least this is happening in Tbilisi, Georgia.
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  • They may overcharge by 70!!!

    I was using this service to n daily basis.
    In most cases drivers are professionals, but last time I got driver who didn’t know rotes or specially was driving wrong directions to increase driving time. When we riched the destination application showed 70% MORE amount than ride costs. Regular taxi would take 16-20 GEL but this application charged 35 GEL !! CARL 35. Even driver was surprised by this amount, when I said it’s too much driver said that application sometimes overcharges, he agreed with me but said if i won’t pay he will have to inform Taxify to block me. So I payed having hope to refund that amount. I contacted them trying to proof that I was overcharged, asked them to check rotes driver took. Young woman from support checked and agreed that driver took wrong directions and it made about 4 additional KM and didn’t say anything about crazy charge they took.
    So they agreed that driver was hitting cycles around city( we several times argued) and agreed it was too expensive but they do not gonna refund.
    So if are ready to be overcharged because application decides that you are capable to pay go a head.
    I was using this app to go to work and back everyday and I had five star rating, but decided to delete it.
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  • Great service in Bucharest

    We have used Taxify for a week while visiting this city and must have taken 20 rides - every one of which were superb - and the price very reasonable. Several of the drivers spoke excellent English which was a real help as a tourist. We never waited more than 5 minutes and in contrast to the regular taxis we were never cheated on the fare. One thing- Taxify should add a place to add a tip when rating the drivers. I wanted to do this several times when the driver was especially helpful. Overall I was very satisfied with this excellent service.
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  • Your app has so much bugs

    Your app has so much bugs that is neither reliable for drivers or riders. I can’t count him many times it gives wrong ETA of driver. Sometimes I hail a Taxify and it says the driver is 5 mins away when he has arrived. Other times it says driver has arrived when he is still far. The turn by turn navigation is also very poor. It lags and is not current. Driver would have made a turn before the app reflects this. Also the app refuses to pull up my home address when I hail a Taxify. Sometimes it also directs drivers to the wrong place. So, I can go on and on. Get good developers to work on your app. The quality is very poor. Very poor. The. I can review and it seems with each update nothing is done to make improvements.
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  • Extremely disappointed.

    Im a user of all the taxi apps out there. This app started as one of the best and became the worst in one day. The truth is, I can never find a car in this app and when I do the price is extremely high. The reason for this one star reviews is due to the amount I payed on my last ride. Which ended up being doubled what I usually pay in other application like this one. They give you a range of money you need yo pay and my ride was doubled of that amount. I talked to the customer service and they didn’t do anything. So, bad customer service as well. This app sells you rides for cheap and they end up being really expensive. Bad service, low cars, terrible customer service, low quality and expensive. Do not trust this app.
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