Good but not Great
First off, I love Kabbage Checking. My only nitpick is that the transfer time to and from a funding source takes way too long.
The app is mostly great, simple, straightforward and easy to navigate. Several times I’ve had to delete and re-install the app because I get a “could not lg in at this time, please try again later.” This is a big drag. I never have to do this with any of my other finance apps and it definitely diminishes the user experience. Fix this and it will be pretty nearly perfect
The app is mostly great, simple, straightforward and easy to navigate. Several times I’ve had to delete and re-install the app because I get a “could not lg in at this time, please try again later.” This is a big drag. I never have to do this with any of my other finance apps and it definitely diminishes the user experience. Fix this and it will be pretty nearly perfect
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Not a good start!
Most of the process of setting up the account was without issue except needing multiple documents during the setup. I received my first checks from a client and tried to use the mobile app check deposit and error after error even after following all of the instructions with the check being on a dark background and endorsed the way they prompt the user to on the back. Beyond frustrating issue trying to put money into the account. Front of the check is never accepted is but the back is always automatically accepted. I tried calling and they basically just told me to keep trying. Definitely not a good start.
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PIECE OF POO !!!
This app is absolutely trash. It does not update correctly whatsoever (funds are always incorrect). If you dispute a fraud charge they will block your funds, meaning no ATM, not even cash back. This card is TRASH. Only get this card if you desperately need it. American Express I thought highly of your services, can’t wait to withdraw all of my funds and dispose of this trash.
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Poof and they’re gone..
My experience was like a lot of others.. had a small line of credit. Small business starting out, never missed a payment. Paid in full when the pandemic hit. They took the line of credit back.. no explanation. Figured hey, tuff times for everyone but now a year and more later…. Nothing, looks like they even switched to another company or something but nothing for the ones that stuck it out with the company. Really was a waste of time.
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Wish this would work
It would be so convenient if the Kabbage app worked properly. It has a great user interface but half the time it can’t log me into my account and the mobile check deposit feature doesn’t work.
Not ready for business
I deposited a check on the mobile app. No word for a week. I called in and it turned out it was declined the day after I submitted it. Their backing bank, green dot, apparently denies mobile deposits often (I wrote the “for mobile deposit” line above my signature instead of below). They don’t have notifications in their system, so if I didn’t call in it never would have gotten identified. I DO NOT RECOMMEND Kabbage for small business banking.
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poor customer service
when I log in my accounts says under review and I should hear back from Kabbage in 5-7 days. my application to open an account has been under review now for well over 30 days. I have sent emails and called their customer support multiple times. They offer no help, dont say anything is pending, dont say anything except to wait.
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Checking accounts not ready for prime time
Their checking account software is very buggy. Not their apps necessarily but their source software. I have made 2 mobile deposits weeks apart that show up on the account as pending for a day or two and then disappear. No messages but disappear. I called on both and they said they can’t see them on their end either. They suggested I try again which I did with the same result. That’s pretty scary. There’s no way I can use them for my business checking account.
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Great company , fast approval, quick to answer questions
Used these guys for my first ppp, easy to work with fast approval . Went for ppp round 2 took minutes to get my app submitted. This company wants to get you money when you need it.
First lending company to bail out...
I have been using Kabbage since 2015, withdrawal money many times and always paid in time. When COVID-19 hit, they were the very first and only lending company that blocked my borrowing privileges. Just like that they were gone. It’s been now 7 months and no update on the account. I am sure they will reply to this review saying “we are sorry and that we are reviewing all the accounts, and trying to restore borrowing privileges for small businesses”. But, the reality is that they are not. I will never refer nor use Kabbage again. If you need working capital for your small business, I recommend you to work with PayPal Working Capital, PayPal Loans, Kapitus, Fundbox or any other reliable company. Kabbage is not one of them.
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Response from developer
We want to apologize for your poor experience with Kabbage. The current circumstances and impact of COVID-19 on our customers have been unprecedented. We are working diligently to restore our lending capability and hope to have an update on this soon. In the meantime, feel free to contact our customer support team for any further questions or concerns.
