Leave a Review CIBC US Mobile Banking
The Worst
The app crashes all the time and its customer service is despicable.RL6267
Web browser is way better
This app is useless, don’t waste your time.Kenny boy the lineman
Zelle
Zelle does not show up on app no matter how
Much it says it doesmayb68644
Very buggy
I’ve had many issues throughout the years with this app - mostly logging in. Worst problem is calling CIBC support for this app. u get a non tech person that can’t help. I’ve had to move on from this bank due to this buggy apphjishdhuhdbdb
Amature
This app feels like a 3rd party app. It’s outdated & feels so limited. The interface / UI could improve upon greatly, it struggles to connect to apps like Acorns / Zelle , personally in my own experience at least. Overall, it makes me feel like I’m at an amature banking organization.kcarmod
Limited
App needs a lot of improvement. Can't view my account details and unable to perform any transaction other than just viewingochow17
Limited in functionality
The app is very lacking in its functionality. Fine to use to check an account balance but that is it. I am constantly logging into the web version to get any true banking completed.Texasmoonrainbow
App quality is low
Zelle doesn’t work, the verification logic is repetitive and taxing, the UI looks like hackathon project, and there were no features from this app.Slogan1996
Great bank, bad app
As others have stated, the app is horribly outdated and lacking basic features. To give one example of many, you cannot initiate a transfer to an external account through the app, you must sign in through a web browser. Its also very buggy — I tried to transfer funds between my two CIBC accounts in the app, but it complained that I could not transfer funds between accounts that did not have a previously established transfer relationship. I logged in on my phone’s web browser though and had absolutely no issues completing the transfer. I really like the bank and services, but the app experience should be incredibly embarrassing for CIBC.Show lessbpryan99
App is useless
Worst financial app out there. Do your best and don’t go with this bank. You essentially can’t do anything aside from check balance.Canadiandudemakingus$
