Leave a Review CIBC US Mobile Banking
Prehistoric
I hate giving bad reviews, but this app is so frustrating. It’s so dated and useless that it causes more problems than it’s worth. The functionality of simply updating your account settings is impossible. I envy those who bank with institutions who have cohesive and useful technology to assist with managing their wealth.Show lessshammyroo
Update broke sign in!!
I’ve had this app forever, it’s really super basic but that’s all I need so what ever. The only problems I ever had is forgetting my password and getting locked out.
nNw I recently update the app (something that I never do) and now it doesn’t accept my sign in, which was never a problem before. I’ve gotten locked out of my account several times this week. I know my username and password fields are being entered correctly. This is a total drag, I opened up a chase account because of this. I might close my account with CIBC now. Bummer.Show lessserthomasj
This app is the worst!!!
I have had this app forever? Almost every time I go to use it, I have to call customer service. They have the app, but in order to use it you have to access through google or what ever search engine to access and make changes. Now I’ve been trying to pay a person for 4 days now off and on. No luck, tired of spending my time on the phone with customer service. When with any other Bank app takes seconds. Definitely would not recommend this bank if you prefer to use bank apps. DEFINITELY Would Not Recommend.Show lessFirst Responder 911
How about making it fit on a IPAD device.
Terrible app to use from a IPAD device. Only displays in a portrait style. Need to provide a landscape view. Get into the real world team.
I think the Canadian version does this but not the US version.Grandpa Bern
Still really bad
I’ve had this bank and app for a couple years now but if I had known how bad this app would be, I probably wouldn’t have done it. It still has bare bones functionality, and now it doesn’t even have a way to reset your password. Seriously?SoxFan82
What is this junk?
Horrible app! I expect more from CIBC. TD Bank entered the US market and their CA & US apps are great and similar. This should be the case here as well. The Canadian version of this app is phenomenal - but this US version is an afterthought. Makes me thing their services will be too.RedBS
Update support for 5G
I have iPhone 12 on T-Mobile 5g. When I’m on 5g I can’t login. I get errror 0014. Moment I switch to WiFi app works with no issue. I tried deleting and reinstalling. Please provide support.Boris112
Frustrating is an understatement
Wish this APP was always updated in REAL time. My items sit in Pending Status for days or don’t even show up at all. Its been two days since an item was considered paid on another parties website and nothing is presented as pending or cleared on the APP. I wish it was more user friendly.1234_ugh_every_nickbame_taken
What did you do?? Ugh.
Everything is black and white now, where did the color numbers go? You’ve made the numbers on the account page so small I can’t even read them. The account numbers are large now. It was better before! Please fix. Also, a running balance would be helpful.Ellie 368457
Unable to perform even basic tasks
Unquestionably the worst banking app I’ve ever used. *Extremely* basic functions that it doesn’t allow:
Account number viewing
Routing number viewing
Transferring to/from other banks
Literally anything other than looking at the dollar amount in your account
I’ve never had an app make me leave a company, I’m too easy-going for that. However, I’ll be changing banks the second I reach the end of the promotional period.Show lessTheOtherJimmy
