Leave a Review CIBC US Mobile Banking
CIBC IT Division does whatever it wants.....
Ok
This bank is great!
I love the brach, and the people that work there.
So answer this......
When the IT dept changes the app without warning, and the app no longer works.
Why do I have to delete the app?
Download the app
App doesn’t work
Branch can’t help because it’s online
Customer Service can get me back online
Day 4 still no access
You need an IT dept that notifies customers of changes that are pending!
A classic case of Arse doesn’t know what it’s elbow is doing!Show lessJeremyJohn
Unreliable
Time to upgrade this app. Unreliable to log in. Busy, not available, more excuses and aggravating. You are a large bank so please invest in your app technology. Your customer deserve that!Klak15
Just stopped working
It has been a horrible experience for over a month now. Please fix your app as it won’t even load now.Imp58
Below average compared to peers
I came from Discover Bank and wow this app is a blast from the past. DB app was sleek and I could make external transfer from it. This one is only good for checking balance and making CIBC transfers. The APY is nice but I’m ripe to switch the moment another bank gives similar rate but better app.MRKP89
Terrible. Needs more functionality
One of the worst banking apps of all the banking apps I have ever used. All it’s good for is to see how much you have in the account. Need to use desktop or online account through web browser for functionality.Pradz873
Pretty useless
Can’t use the app for anything except view your balance. Can’t E-Deposit cheque’s, and at the moment the app won’t even open!Cozmo8600
Needs a lot of work
Chiefly, fixing the ability to use Touch ID to access the account. It’s frustrating to need to enter a code sent to me via text message every time I log in. Also needs general common banking features added. Overall the app is currently quite clunky.bentl1cr
Excruciating
Very very archaic, no future dating transfers, very rudimentary
Let’s me open an Agility account online but then won’t allow me to transfer between accounts—checking to Agilityugh_frustrated
Hella glitches
Unable to make a deposit.
Unable to make a transfer.
Error:
No eligible account was found...Nhan bach
Useless
Can only be used to check your balance.Sportzfan23
