Leave a Review CIBC US Mobile Banking
Terrible
All this app does is allow you to see your balance. What a waste is space.It’s ok.
It allows you to see your account balance but you can’t do anything on it. Not the best mobile app.Can’t even load front page
Front page doesn’t load for iPhone 6SNeeds more features...
There’s no way for me to see my routing/account number, there’s no way for me to transfer funds from an outside account, etc. This app is only good for looking at your savings account.. coming from the Bank of America app, the features here underwhelm me greatly. There’s zero point in this app as I need to do everything through the website anyway.
Also, Face ID does work which is one of the pros of this app, however when you enable it initially it seems as if it’s not available (since it’s listed as Touch ID and specifies fingerprints). I was surprised when Face ID got activated. So I’m glad it works but you need to make it clear on the app that it’s Touch AND Face ID.Show lessMost annoying banking app ever
Touch ID does not work (does not even come up at sign on even though it’s switched on). Every single sign on goes through the two-step verification by text message when it should only happen on initial sign on using the app (very annoying). On iPhone, if you tap the text message notification, and this “switch” apps to read the text code, when you switch back to CIBC, the entry screen disappears and goes back to the sign on screen (this becomes an endless loop of sign ons and texts - ridiculously frustrating). The workaround is to “pull-down” the text message notification to read it and then close it—this way the CIBC app never gets switched and then you can enter the code and get in. The problem seems to be that you ALWAYS have to go through this every single time (I’ve done it 15 times now and no change) and even though I’ve activated Touch ID in settings (and it still shows active), the Touch ID prompt never comes up—just the username and password with text code entry described above.
Come on CIBC...you can’t get your banking app to work properly but you want me to trust you with my $$$?Show lessUpdate is much better, Incl. TouchID
Glad they've added TouchID to this June 2017 version!
Review from a year ago:
Simple and easy to use given there isn't a lot of features, which is the area of improvement. Check deposit works good for me. Would like to see touch-ID included in next update like other banking apps have.App is decent. Still no Touch ID
Why has Touch ID support not been added yet?One of the better banking apps
Easy to follow. Very few, if any, crashes in the time I've used it (over a year). Mobile deposit is one of the easier ones among three other banking apps I've used.Doesn't work
This app won't let you enter your password half the time. It used to work great I don't know what happened.Doesn't work/always crashes
Half the time I use the app it crashes. The other half, it doesn't respond when I open it. Needs some fixes/updates badly.