Leave a Review Zillow Rental Manager
Great Rental App
We have used the rental app twice when we leased our property. The tool has full support from listing to communication along with rental paperwork support. Super user friendly. We found excellent tenant applicants within 24 - 48 hours. Unbelievable but true. Our applicants were impressed with the quick communication from tour scheduling through the application process. We no longer stress when we need to lease our property. No headaches. We were so impressed we referred our daughter to the app to secure a home when she was moving cross country. She found the perfect home and completed the leasing process in 1 week. The app is very easy to use, list information, and respond to communication. Sure makes life a lot easier for home leasers and renters looking for the best in home inventory on the market. A+++++.Show lessBSpeller
Amazing
I can’t communicate how useful this app is. It basically gives you property management abilities in a free app. I’m very impressed. UI could stand to be improved on both app and web but I’ll gladly work through that for the power this app gives me in finding prospective renters, having them qualify and apply, leasing to them, and storing the ad for later. Truly useful…..and for free. Amazing.Show lessAustinDood4444
Tours & Applicant Tracking
Give home owners a way to add a link to their own scheduling tool. 90% of my time on Zillow is spent just messaging applicants a link to Calendly so they can schedule a tour. Let me put the link right on the listing so when they click Book a Tour it goes to my Calendly.
I have a ton of Applicants which is great, but no way to reject them or archive them after I review. I must have reviews the same applications 10 times now because I can’t archive the ones I’m not interested. I can only archive the message conversation, not the application itself. Feature Request #1: ability to reject or archive applications. Feature Request #2: ability to search messages. This includes: name, email, phone, and message content. Feature request #3: allow users to add a post-dated tour to the notes. I can’t add a note showing that an applicant did a tour last week. Feature request #4: the ‘Tour Scheduled’ filter only shows upcoming tours. Show previous tours as well. I want to follow up with people who have had a tour…Show lessSj_dub
Developer Response
Thank you for reaching out. We are always evaluating user engagement with Zillow Rental Manager and making design modifications. As we evolve our designs we love hearing feedback from our users, so appreciate you taking the time to share your thoughts. Please rest assured that at this time we have shared your feedback with our team as we are always looking for ways to improve. Would you mind sending your feedback using the app by selecting the Settings - Send feedback Thank you!Top-rate
I have used Zillow for years and really appreciate the services it provides. I have been able to reach a larger population, and Zillow makes it so easy to obtain the information you need to make an informed decision about a potential tenant. They provide tips and support along the way, and I cannot say enough about how it made my experience as a property owner less stressful! I would highly suggest to any rental property owner or building manager to utilize their services!Show lessLuv4oldhouses
Landlord Feedback
I have used Zillow about 6 times on some of my 8 properties and find the web and app versions quite useful and simple to use.
I would like to see some changes to allow for better tracking of responses and to manage the many, many, many messages that come in from interested persons, applicants and others, so for now I have to manually do the tracking on a spreadsheet.Show lessWefraenig
Good start, but BIG hole
This app works very well until you introduce email into the line of communication between potential tenants and landlords. The messaging feature does not pick up replies through email and display them in the app making a very confusing and clumsy, disjointed experience where you cannot tell when someone responds via email unless you manually check. So it might appear that your messages are not read when they are, it’s just that you have to leave the app and check email. And once you start communicating through email, the app is rendered useless and the process becomes the old inefficient way of communicating that the app appears to want to solveShow lessuberkb
Smplified Screening process.
This app really simplifies the process for reviewing applications and determining credit worthiness for potential tenants.
I’ve been using this app for the last few years for multiple rental properties. It streamlines the process for screening applicants and also makes it easy for potential tenants and landlords to communicate.
I highly recommend it!Show lessDonna@Agfed
Easy, Simple, Quality Traffic
Easy to use and makes it fast to find good renters for my apartment. Mostly use for listing and messaging but love how easy it makes it to find and communicate with potential renters. Feature request: would be nice if it let you star or rate people in the messaging part to make it easier to remember who is good.Show lessevie in sf
Rental with ease
Zillow rental management takes a lot of work off my hands. The process of finding renters is not easy, however Zillow makes it much easier. I like that it notifies you of each step and the offers suggestions on responses. I like that I don’t have to pay for the background check rather the potential renter does if they are interested. Thank youShow lessrwgarren
First time landlord
Love it so far. I’m a developer so I’m tech savvy although anyone should be now a days. But I found it really easy to handle first time landlording and renting out my place. Listing, creating the lease, to payments portal was all pretty smooth. I’m enjoying it.
Few things I wish were better.
1. Custom leases are not (yet) visible from the app and you must visit the website. Could be document types or something with the builder but furthering integration so it’s accessible on any platform would be wonderful.
2. Little more flexibility on payments portal. I would love to be able to setup my bank account before I even have a renter. It seems to force you to do it when you have a tenant with their info. I’d like to have my end setup before I even go looking.
And some flexibility with custom chargers you charge tenant would be good it’s little limited in types of charges and mixing in different due dates.
Great app and platform will continue to use them. Hope they keep getting better.Show lessEddieEddieEddieAZ
