Leave a Review Zillow Rental Manager
Rental App
The Zillow app works well. Unfortunately the automatic listing on Trulia and Hotpats doesn't work so well. Trulia seems to just randomly pick any of the pictures as the intro picture without any recourse and hotpats lists random phone numbers as contact numbers when Zillow isn't showing a phone no. There also no manual recourse provided. Besides that and probably worse is the lag and in the messaging system and sometimes messages from the Zillow messaging system go to email only and not back to the messaging system causing confusion and missed opportunities.Show lessGuykaro Metta
Initial Review - uploading the listing.
The set up is easy but when it came to listing or uploading the photos I was not able to rearrange them in the order that I wanted to.
Also it would be nice to be able to email within the platform to a potential tenant. wished there was on onboard application forms that can be tailored then sent to a potential tenant. also if I could upload the template for the lease so they can see in abvanced the terms and conditions. would be good if the background check connected with all three credit agencies.Show lessRental Princess
Great way to find rentals and post rental properties!
I’ve been using Zillow rental app for a few years as a landlord posting my properties and I think it’s a perfect way to show your property to potential renters. On the flip side a great way for renters to see multiple properties in an area at a glance.
I like the features where a landlord can do a credit and background check and also set up rental payments with their tenants as well! Well done Zillow!Show lessGlenn@me
Good concept, bad implementation
The idea of the rental manager is great. Keeping track of your listings and interested people and applications.
However, there is no way to add leads that came in through phone calls.
Trying to access applications is buggy half the time. It requires you to log in after x minutes and requires force quoting before it will let you do that past the initial log in. There is no support for Face ID to get around that annoyance.
A direct link to the application form would also be a great addition; most people use text/chat, not email these days.Show lessdasphere
Key rental management tools missing
Zillow (the website, not this app) has a great tool in taking rental applications online, & you can send an invite to others for them to apply. When you receive a completed application, you get an email, and you can review it on the website- but not this app. Why not? A step beyond that would be a display that compared key aspects of each applicant (occupation, # of months employed, income, credit score, debt to income ratio, # of pets, etc), instead of having to open each application individually and having to make your own spreadsheet for comparison.Show lessjay-loooo
Excellent aside from alerts for communication
A very useful app for property owners and managers to forgo expensive broker commissions and reach out to potential tenants directly. Easy to upload images, edit listings, and switch between live and archived information as the properties’ status changes. Only drawback is that communications coming into the app do not forward to email or text and it is sometimes difficult to remember to check in constantly to see new inquiries and respond in a timely manner.Show lessLadydata
Trouble editing
The first time I put in my listing I had several inquiries and answered them all. I got back requests for viewing times and showed them all. The second time, this year, that I posted my unit for rent I also got several inquiries and I answered them all but, this time I never got one response back to ask for a time to view the unit. I’m wondering if there is something that went wrong with the settings when I cancelled the listing the first time.Show lesstrouble with editing
Can’t delete a property I sold!!
I’m a property owner/manger and this Zillow manager won’t allow me to do even the simplest of things!! I used This app for one of my property’s that I just sold. It’s still listed under my property’s and I can’t remove it! This should be VERY simple to do! I call tech support and even they cold not delete it!! Next, I put a property for rent using this app. I received almost no inquires at all. Ended up leasing to a guy who saw it on Craigslist two weeks ago. Well last night out of no where I received 17 inquiry’s from this app on my phone. To make matters worse... I have NO WAY to view those on this app... I had to use my PC to see them and respond to them! Then... once I responded to them... I had no way to delete them!! Zillow Rental Manager... PLEASE get your act together!!!!!Show lessezaeske
Horrible update
Ive been working with the new update since it came out (several months). The website, doesn't allow you to delete leads, so your leads pile up and the application on your phone is extremely glitchy, horrible way to keep your leads and clean up, its extremely confusing..., loading up listings have never been more difficult and frustrating.Show lessSaints1129
Zillow lost all their videos!!
Zillow is the best marketplace to advertise in my area but their app is very glitchy and struggles to upload pics and videos. On top of that they won’t let you upload your own vid file, they make you take it within the app. So I bought some expensive lenses for my phone and worked for a couple years to switch all of my marketing video walkthroughs into the Zillow app.
Then last week I got an email from Zillow apologizing that they had lost ALL of the videos on their end. For me this is a huge loss because I can only take the best videos while my properties are vacant so now I have to go through a whole round of Re-leasing without videos which puts me at a disadvantage to any listings that do have videos!
Zillow went through all this trouble to get market share but their product is horrible. I can’t wait for the next company to take over so that I can delete Zillow forever, but until then I need to use it to be competitive...Show lessthey've got me over a barrel
