Zillow Rental Manager User Reviews

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Leave a Review Zillow Rental Manager
  • Questions?

    I have 3 tenants now, full up. Space to add a loft bedroom, bathroom and gasoline runs along back of house. Could add 2 more bathrooms. Take out closet by stairs and make into 2 separate bathrooms back to back. Have to pull permits and plan on obtaining Real Estate License upon return to Vegas. Would like to turn it into 6 bedrooms 6 bathrooms for maximum long term rentals only. My tenants stay for years. Fixing up property in NY now. Zoned for 5 bedrooms.
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  • Best Property Owner Tool Ever!

    I have used Zillow Manager since 2017 to rent properties I own. It is easy to list your property information and pictures also allowing for 3D virtual tours and Zillow Online Customer Support is always available to assist. The best is that the Zillow listings are also replicated on Trulia and HotPads which allows even broader advertisement for reaching prospective tenants. The App helps you send/receive messages to prospective tenants and all features are well laid out and easy to read and use on PC, iPhone or iPad. Also helpful are the ability to do background checks, Rental payments, online tenant application submissions, etc. 2 thumbs up for Zillow Manager which helps owners rent and connect directly with prospective tenants.
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  • Zillow makes finding a tenant as simple as possible

    If someone wants to live in one of my properties-they must fill out an application. This way my time is not wasted on anyone who is just “looking” at properties and not really moving or is not qualified to live there! I can see very quickly if someone is a good candidate or not! If someone has a problem paying the fee Zillow charges...then they probably are not ready to pay the minimum $1100 security deposit on top of the rent that is required to move! Weeds out all the nonsense!
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  • Ease and Consilidation

    Wow! I’m not sure that listing a house for rent could be any easier than it is with the Zillow Rental Manager. I love that everything is consolidated to one place and it’s easy to use. You can message all potential tenants straight through the app. The can also apply, sign the lease, and make payments through the app. We will definitely use it in the future.
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  • Great! IF YOU LOVE BUGGY APPS.

    I have used rental manager for about a year now. A year too long. Every time I upload pictures, they either 1) don’t actually upload, 2) duplicate and have multiple of the same pictures or 3) completely screw up the order of the pictures previously uploaded. When you’re trying to reach out to leads, good luck swapping between different properties to contact the potential applicants who inquired about a specific property, your app will probably just crash or make every message disappear! For such a huge giant like Zillow, you’d hope there would be better quality control than this. And these are not new issues. These have been consistent since I started using this system. Unfortunately, it’s the one my boss chooses to use since he doesn’t actually have to use it himself. Please…. PLEASE fix this app. No updates have ever addressed these issues.
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    Developer Response

    Thank you for your review and we sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please send the feedback using the app by selecting the Settings - Send feedback. More details would be really helpful, such as screenshots, for us to troubleshoot the issue. We'll ensure to look into it with utmost priority. Thanks in advance!
  • Not designed for Landlords

    When one of my properties came up for renewal this year, I found out Turbotenant no longer can provide listings through Zillow. Although I love Turbotenant, with Zillow being a favorite of so many users, I created my ad and set up an account with Zillow Rental Manager. I experienced several issues and waited days (instead of hours) for the help desks response. I received over 50 leads and numerous applications through their app (which was great and the reason for the 2 stars) but spent hours (instead of minutes) to manage them. As far as sending out denial letters (as required by the Fair Credit Act) you are on your own. What a mess, I will never let another applicant submit an application through Zillow! Let’s hope they are listening and make improvements.
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  • This Service is Great!

    I have been using Zillow Rental Manager for several years exclusively to market my properties. Now they have added online applications and background checks. I am interested in seeing how it goes with uploading our lease and having them sign online. The rent payment sounds good but won’t work for my situation. I’m glad to see the evolution of their services and best of all it’s free to property owners!
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  • Landlord

    I really like the services that Rental Manager is offering to landlords. Potential tenants can interact with landlords for showing and view. Potential tenants to disclose their income and credit scores so as to help landlords preview the profiles of some tenants. Also, the pictures downloaded by landlords have a word description of the pictures, so that tenants understand better what they are seeing to help them decide to request a view appointment or not. Another feature is the 3D video, which I have not been able to record and subsequently download. I need more technical advice on how to do it although I have downloaded the software.
    Overall, I am extremely impressed with Zillow Rental Manager.
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  • Freezes up

    The concept of this app is awesome but I’ve had it freeze up 5 or 6 times causing me to delete and reinstall the app which not only is annoying but not filling confident to use to full potential as far as payments go. I do wish it showed the social or something that they agree to allow the landlord to check the employment status. And probably the biggest issue is that I can’t print off the applications. It’d make it a lot easier to compare prospects if I could.
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  • Good platform by needs improvement

    I really like how Zillow is so easy to use and how it is a one-stop shop, especially for rentals with the different features of Rental Manager. It needs improvement though because Zillow Rental Manager does not sync well with Zillow. Ironically, it syncs better with Trulia and Hotpads! Changes made to your listing in Rental Manager does not reflect on your listing in Zillow but it does on Trulia and Hotpads. Someone from Zillow has to update it on their end. Go figure!
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