To Report a Call takes two requests
When I have a new number to report, I must share the caller information once to Verizon Call Filter and wait while it looks to see if I have the paid coverage. After that determination is successful it leaves me with page with a “Report” in the upper left corner. If I click on “Report” it takes me to the Report page but looses the call information. I then have to cancel out and share the call information again to report the call. Not sure why it needs to check everyday for coverage when I pay my bill on auto pay for five lines each month in advance. And why should I have to share the phone call information twice. Rating will be a three until this gets fixed.
Also, there needs to be two classes of calls that get either dropped or sent to voicemail.
Class one is medium and high risk calls and all blocked numbers. Class two is low risk calls and unknown callers.
I have to leave all as send to voice mail because I do not know all numbers my doctors might call from or I have a friend not in my directory. This would allow my to drop class ones and greatly reduce the useless voice mails.
Also, there needs to be two classes of calls that get either dropped or sent to voicemail.
Class one is medium and high risk calls and all blocked numbers. Class two is low risk calls and unknown callers.
I have to leave all as send to voice mail because I do not know all numbers my doctors might call from or I have a friend not in my directory. This would allow my to drop class ones and greatly reduce the useless voice mails.
Show less
Why must I pay for the service
My carrier is Verizon. I pay way to much for my phone plan, and would expect part of the contract would protect me from unsolicited phone calls. Verizon has a responsibility to their customers to protect them from criminals while using their services. So the fact that I have to pay an additional 2.99 a month for something that should already be included in my contract for free is ridiculous. It’s hilarious to me that one of the perks for the paid subscription is being allowed to report a spam caller. Why should that “privilege” be reserved only for premium members, if the information has the power to benefit the company itself? Why am I supposed to pay Verizon to give them valuable information? I switched from AT&T, which offered a free app that would often block 100+ calls per week for me. Verizon’s application expects you to pay for improved services that should already be incorporated in your contract to begin with.
Show less
Both versions practically useless
I’ve tried the free and paid versions of this app. The free version is completely useless unless you like being told you need to subscribe whenever you click even the most innocuous looking “features”. Even number blocking, which is already integrated natively into the phone, requires a monthly subscription. Seriously Verizon? So I guess that makes the free version even LESS than useless because it actually doesn’t even perform basic features already on the phone unless you pay extra. As for the paid app, it too is practically worthless. Sure, ponying up the three bucks a month unlocks all the eye candy but that’s literally all it is; eye candy. It doesn’t do squat to stop annoying spoofed calls and robocalls. After upgrading to the paid version, the number of spam calls I received actually skyrocketed. But hey, at least I have a nice pretty new log of all the calls it allowed through. Honestly, if phone companies spent as much time sincerely developing ways to actually HELP their customers rather than thinking up new ways to fleece us for more money for features that should be free, half these problems wouldn’t exist.
Show less
It did work, for a bit
As with most, I’m sure, I was furious with all of the scam/spam calls to my phone. I found this app and decided to try it. I’m only using the free ‘option’, so keep that in mind. At first (for a couple of months) it was fantastic, as it seemed to catch almost all bull$h1t calls and prevent my phone from ringing. Apparently all good things must end. I haven’t seen a call get filtered to spam in at least a month, and it is back to 2+ garbage calls every day (up to 9 max so far) with no sign of slowing. Basically, this is useless now. Verizon needs to add an option to block/filter all VoIP calls, so these scammers who use it to send phony numbers as the source caller can just be shut down. Yes, that would hinder some legit calls, but I’m okay with that. Gimme the choice, at least. I’m about to change my number - and carrier - over this bombardment.
Show less
Useless!
An update! This app, after missing most spam/telemarketers/robocalls, for a year of “use” finally started blocking calls! Yes, it blocked calls, in fact, it BLOCKED ALL CALLS, including my friends and even my sister! I started getting texts asking me what was wrong with my phone, did I know it was saying I wasn’t available or some such nonsense... Finally logged onto Verizon acct, checked the Call Filter report, sure enough, it listed several recent calls which it had faithfully blocked: calls from friends and family, and there was no option to unblock them either! So I went back to my phone settings and unchecked the option for blocking calls via call filter, and also deleted the app. Really, Verizon, is this the best you can do?
Every morning I get at least one unknown call, a number I don’t know, always around 9:00 to 9:30, they never leave a message and good old “reliable” call filter NEVER blocks them! So I launch call filter, the stupid thing says it’s checking my subscription—WTF? Too bad it doesn’t devote more energy to ACTUALLY WORKING! Then I add the annoying number into the CF “personal” block list, what for, I don’t know. This app is a waste of time! Verizon obviously doesn’t have a clue as to whether a call is reliable or whether it’s spam!
Every morning I get at least one unknown call, a number I don’t know, always around 9:00 to 9:30, they never leave a message and good old “reliable” call filter NEVER blocks them! So I launch call filter, the stupid thing says it’s checking my subscription—WTF? Too bad it doesn’t devote more energy to ACTUALLY WORKING! Then I add the annoying number into the CF “personal” block list, what for, I don’t know. This app is a waste of time! Verizon obviously doesn’t have a clue as to whether a call is reliable or whether it’s spam!
Show less
User Errors
Verizon doesn’t sign you up automatically without you doing anything. When you download the free call filter app you’re asked if you want to start a 30 day free trial of the “plus” version. If you aren’t paying attention and if you agree while clicking through then after 30 days the $2.99 will be charged to your account. To remove it simply log in to your account, go to “add on’s” and take it off.
I love this app, I pay for the plus version and after setting it up for how I like to use it I really like how I can report those annoying calls I got everyday. After about a few weeks of using the app to report spam numbers it seems like I don’t get spam calls anymore. Thank you Verizon.
I love this app, I pay for the plus version and after setting it up for how I like to use it I really like how I can report those annoying calls I got everyday. After about a few weeks of using the app to report spam numbers it seems like I don’t get spam calls anymore. Thank you Verizon.
Show less
Use something else.
Although it says at the end of the free trial period, if no action is taken, it will revert to the free plan - and that may very well be the case for non-Verizon customers - but Verizon customers seem to be auto-enrolled in the monthly payment plan instead. And you don’t even realize it, because it doesn’t show up in your Apple Subscriptions - you actually have to check your mobile bill or go into the My Verizon app (and when was the last time you did either?). If you don’t want to suddenly be paying for a service that is unbelievably subpar compared to the other services out there anyway, just stay away from this. And shame on these companies like Verizon - there is no reason this shouldn’t be a free service. If you’re on iOS 14, you can even just use the built-in settings to deal with most issues - even with messaging spam.
Show less
does nothing
downloaded the app on my iphone 11 and paid for the monthly subscription and it was worst started getting texts all day at least five a day from people I didn’t even no and then started getting through the day like six calls from states I didn’t even no I downloaded it because I was just wanted to keep safe because I only used to get a spam call like once every three weeks but I notice that varizon is in back of all this they start sending you fake text and calls through every single day so you think it is working I unsubscribed and erased the app and haven’t received not even one fake text or any spam calls they do this so you can think it works and fall into paying for premium features really disappointed they offer you the free version and does nothing it could be months and no blocking but when you pay premium suddenly lots of fake text start coming in and calls they have control of this can’t believe this I’m allready paying so much for my phones and plan that’s incredible
Show less
Works well for what I wanted
I’m not sure about others but I rarely use my phone to actually make calls and when I do it is from people I care about. When those calls are being outnumbered by scammers and spam then I feel something had to be done and thankfully Verizon offered this app. Yes, you can spend some money to get an upgraded version which I did because I was tired of getting illegitimate calls. I have it set to block everything identified as spam and I assume it allows people who are in my contacts because I have had not had any issues with receiving calls from any of them.
Some simple things you need to know before you use this app:
- You need to be a Verizon customer
- You need to actively report spam calls as you receive them. They will still show up on your call list as a “missed call”. By sharing the caller with the call filter app you help build their database of spam.
Bottomline: if you, like me, are tired of getting a call only to see it’s some unknown number then this app is worth a go. I opted for the paid version only because I wanted more options and services. Don’t expect the free version to be stellar.
Some simple things you need to know before you use this app:
- You need to be a Verizon customer
- You need to actively report spam calls as you receive them. They will still show up on your call list as a “missed call”. By sharing the caller with the call filter app you help build their database of spam.
Bottomline: if you, like me, are tired of getting a call only to see it’s some unknown number then this app is worth a go. I opted for the paid version only because I wanted more options and services. Don’t expect the free version to be stellar.
Show less
And MORE Datatheft!
The REAL problem is the telcos refuse to create a system that checks for spoofing.
This CAN easily be done - since EVERY phone call in the US and rest of the world is Voice Over Internet Provider these days, it is simple to check deep header info instantaneously and check to see if it matches the Caller ID, easily spoofed because it relies on early 1960s technology- a number played in after the first ring using Bell 103 (max 300 baud, or about a hundred thousandth of current speed. If Caller ID does not match call header, it could be automatically blocked.
But Verizon and other telcos MAKE MONEY selling lines to obvious robo-callers - US lines abd the IP lines that connect them to “boiler rooms”, phone banks, in Mumbai.
So robocalls are good for telcos, the more the better.
Unfortunately, the Trump-appointed FCC board has no interest in stoping the 12+ robocalls- including those which are outright criminal (Social Security “agents” don’t call you-ever, nor does Apple).
If you get the SSI fraud call, report it IMMEDIATELY with the callback number to SSI’s Inspector General.
But don’t bother blocking phony numbers that show up at random other than “800 -Service”.
Use this app and you’ll find:
Emergency call from a phone on the road?
BLOCKED.
Really important calls?
BLOCKED
YOUR CALL LIST?
In VERIZON’s hands.
Sounds like a bad deal to me.
This CAN easily be done - since EVERY phone call in the US and rest of the world is Voice Over Internet Provider these days, it is simple to check deep header info instantaneously and check to see if it matches the Caller ID, easily spoofed because it relies on early 1960s technology- a number played in after the first ring using Bell 103 (max 300 baud, or about a hundred thousandth of current speed. If Caller ID does not match call header, it could be automatically blocked.
But Verizon and other telcos MAKE MONEY selling lines to obvious robo-callers - US lines abd the IP lines that connect them to “boiler rooms”, phone banks, in Mumbai.
So robocalls are good for telcos, the more the better.
Unfortunately, the Trump-appointed FCC board has no interest in stoping the 12+ robocalls- including those which are outright criminal (Social Security “agents” don’t call you-ever, nor does Apple).
If you get the SSI fraud call, report it IMMEDIATELY with the callback number to SSI’s Inspector General.
But don’t bother blocking phony numbers that show up at random other than “800 -Service”.
Use this app and you’ll find:
Emergency call from a phone on the road?
BLOCKED.
Really important calls?
BLOCKED
YOUR CALL LIST?
In VERIZON’s hands.
Sounds like a bad deal to me.
Show less
