Not sure about the service, terrible app
This app looks like it was developed by undergrad web development freshman in their first class (and I would know, since I once was one). At least what I got to see of it. It is barely functional to sign up and I had to reset multiple times.
Once I got to the point of paying, it just brought me to a black screen and I had to reset and try again - but it was the same every time. So I guess they don't want my money. I might try again through the website but I'm seriously questioning it because I don't have a lot of respect for a company that doesn't dedicate money to making their tech usable.
Once I got to the point of paying, it just brought me to a black screen and I had to reset and try again - but it was the same every time. So I guess they don't want my money. I might try again through the website but I'm seriously questioning it because I don't have a lot of respect for a company that doesn't dedicate money to making their tech usable.
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Listen to the reviews.
It’s trash, you can clearly tell this company provided a half-baked platform and service just because they were successful with Adore Me. Wasted my money and time on 2 boxes because I figured maybe the first box was just a dud. Firstly, the cost of their clothing is astronomical and doesn’t reflect the quality or cut of each item. All items are clearly outdated and no longer desired looks that the company was able to buy well below margin and mark up with the guise of “tailored to you” high fashion. Secondly, the absolute opposite of anything you ask for will be sent. I changed stylists, even gave clear directions and examples on what I like or don’t like, and still received the exact opposite of any recommendations. Take my advice (and that if many others) to avoid this service and stick to an AI generated service like Stitchfix.
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It’s not horrible but it’s not great
First, the functionality of the app on my phone is different than the functionality on my iPad. Both are different than the functionality of the website. So you never know what device is best to use for what you need to do.
Second, the delivery dates are never accurate. If you’re depending on some new clothes for an event, order a box to be delivered at least 3 weeks before you want it.
The styling fee is twice as much as Stitch Fix which should prepare you for the $50 basic tees they include in your box…
Another thing - don’t expect to get what you like on the site. I can like 100 dresses and get fuzzy pants in my box. ??? DL does give you the option to preview your box, but only lets you switch out three items. So if you don’t like 7 of 10 things, you can request to switch three and that guarantees you’re still getting 4 things you don’t like.
Which ties into my last point, and I know this isn’t the case for everyone, but my stylist does not take my comments into consideration when putting my box together. I feel like I get what they have the most inventory of and my style and requests are on the back burner.
Second, the delivery dates are never accurate. If you’re depending on some new clothes for an event, order a box to be delivered at least 3 weeks before you want it.
The styling fee is twice as much as Stitch Fix which should prepare you for the $50 basic tees they include in your box…
Another thing - don’t expect to get what you like on the site. I can like 100 dresses and get fuzzy pants in my box. ??? DL does give you the option to preview your box, but only lets you switch out three items. So if you don’t like 7 of 10 things, you can request to switch three and that guarantees you’re still getting 4 things you don’t like.
Which ties into my last point, and I know this isn’t the case for everyone, but my stylist does not take my comments into consideration when putting my box together. I feel like I get what they have the most inventory of and my style and requests are on the back burner.
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Poor service
I have a similar experience as others. Trying to cancel your subscription is frustrating and difficult. The app is awful. The website cumbersome. My boxes have been just ok so for the cost it’s not worth the expense. The best I could do I pause my subscription for a year because they already charged my account even after I went in and deleted it. So if I cancelled now I would lose money they already charged, so frustrating. My stylist was not getting my styles right, even with feedback. I’d say no skinny pants and she’d send skinny pants, when I sent feedback she said it was all they had so she sent it. I tried to request a news stylist and the website and app would not process my request. Overall a frustrating experience that cost me a lot of money and I don’t have a lot to show for it.
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Horrible
Worst app ever. I tried so many times to purchase from them but no matter my payment method it wouldn’t accept it. I tried my Apple Pay, I would get charged and then refunded and it would not go through. I tried my card, it wouldn’t accept my card for some reason saying there was an error. I tried to re enter my card and it said my card was already on file. If you want people to use your app, fix it so people can actually buy stuff instead of going through the same circle of you not accepting anything and taking forever to load to end up back at the beginning step. Don’t waste your time.
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STOP! 🛑 READ ME!! ⚠️Don’t do it!!
I’m not Cardi B I can’t afford this!!!!! If I could give this company zero stars I would. First off get ready to pay that styling fee of $30 even if they send you pieces that are over $150 each!!!!!! I can’t afford tops and thin leggings that’s $150 each!!!! Secondly, my box arrived 2 1/2 weeks late. I reached out several times with several emails and tried the chat option but my “stylist “ was always unavailable, no one ever got back with me. Does anyone even run this company? Are there any humans at this company? Finally, my box just literally appeared out of nowhere on mydoorstep. I am so upset that all I can do is laugh at myself for being so stupid to throw away $30 on a bogus company that sends ridiculous expensive clothes that arrive late that most people can’t afford. I’m not Cardi B I’m not a famous actress I’m a freaking housewife! I guess it’s back to target for me.
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The app.
The product is fine but the app is horrible to work with. It doesn’t let you truly track your delivery. It locks on to whatever screen you pull up then you have to shut the app down to get back to Home Screen. The box preview didn’t work either as I kept removing an item and it never did. I’m sure the website is fine but the app?? Nope!
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Pushy Payment UI
This is truly a case where the app’s interface was so frustrating that I’m opting not to use this company at all.
I downloaded the app, and began the process of setting up an account. I completed the style questionnaire and was proceeding toward payment when I was distracted by something and closed it out to come back to. When I returned a day later, I was shocked to immediately open up again to the credit card information page. I force quit the app and reopened it, expecting to be on some landing page so I could review my styling choices again. No! The credit card page again! I tried to navigate back, and went through the address page to the “give us your phone number” page and could go no further. I’ve left it alone for days, force quit over and over, and never have I been able to review my selections or plan choice again. Unless, presumably, I give them my card, purchasing the selection and can no longer remember. Which I would’ve done, eventually! But now I’ve forgotten what I even selected, so I have no idea what clothes/plan I’m asking them for!
Truly, not worth the invasive annoyance. Presumably this could be addressed by going to the desktop site, but I’m too irritated. Deleting the app and going with another subscription service. Plus, it took me multiple times replying ‘stop’ to the texts they immediately began pushing to my phone for it to take.
I downloaded the app, and began the process of setting up an account. I completed the style questionnaire and was proceeding toward payment when I was distracted by something and closed it out to come back to. When I returned a day later, I was shocked to immediately open up again to the credit card information page. I force quit the app and reopened it, expecting to be on some landing page so I could review my styling choices again. No! The credit card page again! I tried to navigate back, and went through the address page to the “give us your phone number” page and could go no further. I’ve left it alone for days, force quit over and over, and never have I been able to review my selections or plan choice again. Unless, presumably, I give them my card, purchasing the selection and can no longer remember. Which I would’ve done, eventually! But now I’ve forgotten what I even selected, so I have no idea what clothes/plan I’m asking them for!
Truly, not worth the invasive annoyance. Presumably this could be addressed by going to the desktop site, but I’m too irritated. Deleting the app and going with another subscription service. Plus, it took me multiple times replying ‘stop’ to the texts they immediately began pushing to my phone for it to take.
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Cancelling will take you forever, if you can cancel at all.
I literally just want out. I paid for 2 boxes where I didn’t want all the items and I’ve paid over $1k. There is no cancel button. I originally signed up because I was very busy and wanted unique and fun pieces based on my super detailed profile, but it’s all been super bland clothing that is super expensive. I wasted time and money on black tank tops that are $100 a piece. If you call after hours, the answering machine is a robot. If you email and ask about how to return things and ask about refund policies, you won’t get a straight answer. Don’t sign up for this. The clothes aren’t even interesting. There are other services out there that aren’t a scam. :(
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I’m a shopping editor and this was a terrible experience
As a shopping editor, I was so excited to try this service — having someone else style me is so fun! But I am super bummed that my experience with DAILYLOOK sucked.
What I thought made the app experience great was the extensive quiz about my likes and dislikes, but it seems like my stylist didn’t look at my profile at all.
I stated in the quiz that I wanted to see more dresses and pants that weren’t jeans. My first styling had multiple jeans in there — and they weren’t even the style that I ticked in my quiz (they were all skinny and I prefer boyfriend and wide leg jeans). On top of all that, the delivery was set for mid September and I got all sorts of tank tops/sleeveless tops like it’s July.
I gave my feedback to the stylist and she was pretty defensive. She apparently didn’t listen to me because I got sleeveless tops and a sleeveless dress. 🤦♀️ I was super disappointed with everything that actually came in the box. I canceled my account.
What I thought made the app experience great was the extensive quiz about my likes and dislikes, but it seems like my stylist didn’t look at my profile at all.
I stated in the quiz that I wanted to see more dresses and pants that weren’t jeans. My first styling had multiple jeans in there — and they weren’t even the style that I ticked in my quiz (they were all skinny and I prefer boyfriend and wide leg jeans). On top of all that, the delivery was set for mid September and I got all sorts of tank tops/sleeveless tops like it’s July.
I gave my feedback to the stylist and she was pretty defensive. She apparently didn’t listen to me because I got sleeveless tops and a sleeveless dress. 🤦♀️ I was super disappointed with everything that actually came in the box. I canceled my account.
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