Canada?
Why does this app not work in Canada? I go to start an order and it ask me to search for a location... enter city, enter postal code... and nothing.
Needs improvement
Discounts don’t apply and can’t even list participating stores. Some store locations your order won’t go through “something went wrong try again”. Interface is clunky and could be smoother and more efficient.
Deleted
I want to select Zero Stars!
I get that the app can’t know my local Subway doesn’t have the food I ordered, but why not let them communicate/adjust my order through the app? Instead arrive to find no order, just excuse and already paid through the app and no one knows how to refund!?
Just go in and get a sandwich and delete this useless app.
I get that the app can’t know my local Subway doesn’t have the food I ordered, but why not let them communicate/adjust my order through the app? Instead arrive to find no order, just excuse and already paid through the app and no one knows how to refund!?
Just go in and get a sandwich and delete this useless app.
Show less
Awesome
Best app I’ve ever purchased makes me wanna cry ! Download it right now if you’re hungry 🤤
Always an issue
There is always always always an issue with this app. I know that there’s another bread available when I go in the store. It’s the 9 grain honey oat. I only saw that option once on the app. The buffalo sauce was unavailable for a couple of months (except for the buffalo chicken sandwich was the only way to get buffalo sauce on this app). That issue is fixed now. BUT NOW, I ordered today and there was no possible way to get the bread toasted. The toasted option wasn’t there. Only on the artisan flatbread was the only one with the toasted option. So on the “special instructions “ I put the word TOASTED 3 times all in capital letters. And guess what, my sandwich was stone cold and not toasted at all. The egg whites came straight out of the refrigerator. I don’t want cold eggs. And it would be nice to have ALL of the seasonings available. Sometimes there’s only one available, sometimes there’s 4 available. Even if there’s 4 it still doesn’t display them all. There’s always an issue with this app. There were times I bought cookies and chips and I didn’t receive them. I don’t think I ever had a smooth experience with this app. I only still use it because I like subway.
Show less
Very buggy
Are used this app about three days ago and it worked fine. I was able to go to my recent orders and replace the same order without any problems. Then I upgraded the app. When I tried to use it today I was unable to re-order one of my orders from previous days. I had to start an order from scratch. When I got to the subway restaurant about 20 minutes after placing my order, they could not find my order then they found his body had a hard time because they did not find my name on the order even though I had placed the order using my Subway account with my name on it. Now I am trying to test the app again and I get a screen that says I need to update it when I press the green update button at the bottom of the screen nothing happens. I went to the App Store to download the update but I am having the same problem. When I open the app, I get that same screen that says that an update is needed and it’s giving me an option to press the green buttonTo update, but that button is unresponsive. What is happening?
Show less
Good potential, poor implementation in a time that’s needs this function.
Although the experience of pushing a few buttons and in a matter of minutes enjoying a good sandwich is incredible, I must review this app relative to other companies achieving the same functionality. This app is clunky and full of disruptive popup ads. It frequently gives errors and long load times. The favorites function is unusable. Also, don’t add a gift card to your payments because if it isn’t enough to cover the tab it doesn’t allow you to use an additional payment option to finish the order. So, if your gift card is worth $10 but your order is $11, you can’t use your gift card at all. A waste. Also, you don’t get notified about any progress of your order through the app. You’ll get an email when your order has started to be made. Emails aren’t instant so it’s often that you’ll never know when your order is ready. Hope this helps both Subway developers and customers.
Show less
Couldn’t hit the broad side of a barn from the inside.
This app was nothing less than garbage to use. Wouldn’t let me enter a payment method or use my existing Apple Pay. Items disappeared from the menu as I tried to order. All this app seems to be able to do is waste storage space on your device.
Terrible
When I search for my city or postal code, nothing happens, so I can’t order online.
Can’t Sign Up
Not in the app, not on the website.
