U.S. Bank Access® OnlineMobile User Reviews

Top reviews

Pop up

Only reason I am rating a 3 is because the write a review popped up constantly. Everything seems to work fine on the app so far though.

Lacks Basic functionality, have to use pen and paper to track stuff

I have to use this app for work. I have two main complaints.

One I can’t see pending transactions.

Two the transactions delete after 99 and you don’t have them broken off by month so it’s just a huge running list which makes this app hard to use.

Update this thing into the modern era because this app is like driving a car with no Windows. You can’t get real-time insight or organized financial data so I have to track everything with a pen and paper.
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Waste of technology

So stupid, you have to wait weeks for transactions to show up so you end up having to hold onto a pile of receipts anyway. Completely backwards.

Travel Notifications

a really like the US Bank app but under Manage Cards - Travel Notifications you should allow the option to choose States all at one time as opposed to having to go in and out.

Why the constant please leave a review

Every time I attach a receipt to a transaction it ask for a review… well here you go US Bank. 1 star for asking every time I attach a receipt. Would have been 3 stars if it asked once a day everyday. But not when I have 60 transactions and I keep getting the annoying pop ups. UI is alright, design makes it a little difficult to segregate information from 1 transaction to the other.
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Zero

Would rate zero if that was an option.

Worst ever

Worst bank, terrible card, horrendous website and ap- the worst. Forced to use the card for work and absolutely hate it. When disputing a transaction you are told to MAIL OR FAX receipts. It’s literally Victorian.

Deny

Why can i not be in control, delete .

Pictures

Taking and saving pictures takes forever
Much faster before
Thanks

Surveys

Why are you wasting my time while I’m trying to finish my reports

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