Unreliable
So, it’s obvious that many reviewers like the app here, and I don’t. Here’s why. The barcode reader
at garage entry and exit isn’t always great. Coming back from a great warmer weather vacation, something caused my MKE Smart Park app to decide to take one! Somehow
by the time I deplaned walked the longer distance to my level 4 parking spot, and drove out to what appears to be the only Smart Park exit lane, my app logged out. This was the major hassle and why it did it no one knowledgeable has explained it, so far.
So, no logged on NO barcode to pay and exit at the garage exit lanes. So I had to make a phone call at midnight, and go through all the semantics of identifying myself and my vehicle. The whole process took me about 15 minutes. I think next time I will just use a traditional credit card for payment. You can gladly have the smart app! It’s not for me.
at garage entry and exit isn’t always great. Coming back from a great warmer weather vacation, something caused my MKE Smart Park app to decide to take one! Somehow
by the time I deplaned walked the longer distance to my level 4 parking spot, and drove out to what appears to be the only Smart Park exit lane, my app logged out. This was the major hassle and why it did it no one knowledgeable has explained it, so far.
So, no logged on NO barcode to pay and exit at the garage exit lanes. So I had to make a phone call at midnight, and go through all the semantics of identifying myself and my vehicle. The whole process took me about 15 minutes. I think next time I will just use a traditional credit card for payment. You can gladly have the smart app! It’s not for me.
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Dead as a doornail. :(
This app made it possible to park in mke, since all the meters around UWM have worn out card readers. Except that someone stole my phone so now I’m back to using my iPhone 6. Every app works on it but this one, that won’t even allow a previous version to install, when I had one on this phone that worked fine not long ago. So I‘m supposed to buy a new thousand dollar phone just to park? Guess I’ll ride my bike from the free Park-n-Ride or something. Disappointing.
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Polluting my Dynamic Island
Even if I don’t have an active parking spot, your app continues to show in the Dynamic Island and Lock Screen. This needs to be fixed. I will be deleting the app until it is.
Be prepared to randomly need to reenter information
I might need to start carrying coins again since the app has become such a hassle
No cellular support
I installed and noticed app was not in Cellular permission of Settings. Abe in support said I need to reset all passwords and network settings!?!? No way. I will use credit card instead.
Technical Issues
When creating my account, no matter how many different passwords I created within the guidelines of the password, an error message pops up to say it does not meet the requirements. Very frustrating and I have no idea what to do. There is no way to get around it.
App breaks often
I’m always standing at a meter when Mke Park decides my password isn’t right, though every time, it is right. So then I have to find quarters. E ceding my annoying. When it works, it’s a real handy app. But I’m taking time to review while waiting for the app to download, to reinstall, again.
Worst App
No scanning sticker present. We tried parking on Wisconsin and NONE of the zones contained the parking spot number. Can’t search by spot number and there was no way to find the zone. Who is responsible for this crappy app??
Privacy Nightmare and Terrible Service Model
Unbelievably invasive. License Plate, e-mail , personal data, payment methods, and now Data leak!
Tragically, the only other option is to not pay and get towed. There are no alternatives.
Tragically, the only other option is to not pay and get towed. There are no alternatives.
Ripoff
I had a minute and 30 left on my meter from paying directly with my credit card. I added the app so I could add some additional minutes and do it again if I was in a store for too long. I tried to add 30 minutes and in doing so it erased the hour and a half I already had on there and shorted me an hour and a half. I went back to check my carAnd it was flashing or I could’ve gotten a ticket. They deleted the money that I had already paid and it is not clear at all that you will lose this time when you try to add more minutes. What they essentially are doing is double charging people when they pay with cash and try to add minutes through the app. It’s a complete rip off and should be a class action lawsuit. I’m going to see if I can bring this up to an attorney friend. Seems like massive fraud on a crazy high scale.
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