Leave a Review Stripe Dashboard
Rip off and wish you could give 0 rating!!!
Not really the biggest fan, expensive and slow and they use copy and pasted responses. I’ve been waiting nearly 4 weeks now to have money released. They don’t provide clear information or proof and all the responses are the same. Worst rip off company. Please be aware and shop around. This company does not look after you at all.Show lessTory4216
Developer Response
Hi Tory — we appreciate your feedback. We're constantly striving to improve user experience and your feedback is very important to us. If there's anything specific we can help with, feel free to send us an email at heretohelp@stripe.com.Generally Good
A bit frustrating that credit card cost is not charged to client, it really adds up when you loose $2 for every $100 paid. Also, you have to wait 'up to 7 days' for money to appear in account. It a big wait for a small business as cash flow is everything.Narcowoman
Excellent
The stripe app and service is Excellent and even though I’ve only been using it a short time I really cannot think of any way it can improve. Well done Stripe teamAin'tnogif
Payout Delayed Over 7-14 Business Day Time Frame
Verifying my account on Stripe has been a nightmare. Despite their friendly customer service- problems verifying my account has caused me to give them a one. I spoke on the phone with one representative and was assured my account “should” be verified only to receive an email later that day that I needed to upload additional documentation to verify again. After calling, there turned out to be something else wrong with my account. I sat on the phone for 2 days with reps to still not have my problem resolved. A problem I cannot fix from my end. Different representatives contacted me about my issue via email, and while timely and polite, my problem isn’t solved. The hold on my account hasn’t allowed me to receive any payments and I am 100% self employed in a small growing one woman business. Not receiving any payments this month has caused delays of paying bills and being able to support myself. Super disappointed in the time frame my account is being handled.Show lessCalan Soto
Developer Response
Hi Calan — we're sorry to hear this and would like to help. Please send us an email at heretohelp@stripe.com and we'll take a look right away. Kindly include 'iOS App Review' in the subject line.Scammers at their best
Stay away from that platform!
After some COVID restrictions the delivery time of most carriers has increased, which caused one of our customer filing the dispute. It was back in November, 2021.
Long story short, the customer received the goods from our company and cancelled the dispute, however Stripe decided to hold money.
We were supposed to get paid on the 1st of February, but just received the message from Stripe “support” that they decided to turn us away as a customer, because the service industry is “too risky” for them. On top, they held ALL the money from ALL the customers for 90 days.
Their support s**ks big time, so consider contacting them as a waste of time.
Such a disgraceful behaviour towards their client.Show lessTroyan2311
Slow payouts, new UI less readable
New UI is meh, too much white space and seems
less readable than the previous one. Payouts can be slow to be sent and also accumulate very slowly to the available soon section then to available to pay out section, then to the bank avec out. The dashboard, charts, and notifications are useful though.Show lessgrev!99
DON’T BOTHER.
I have never dealt with a worst customer support. When you are dealing with money you need to make sure that your customer support actually helps the customer. I have been trying to get access to my needed money for over a week now. I have uploaded all the documents they need it to verify my identity so I could change my payout method since my old card was deactivated. I have reached out countless time trying to figure out what’s going on and why nothing is being done for me. They have continue to ignore me I have never dealt with anything like this. I have never been so infuriated. I am a college student and I am being paid by a company I work for and because of them I cannot even access my money that I desperately need.Show lessannabananabug
Stripe
An easy to use interface. Highly recommendedAshburton75
It’s OK so far… : /
I tried decided to give straight I try, I was a former user of Square for multiple years. I figured I could save myself .6% over the course of time that adds up. But I’m having an issue with my deposits being deposited promptly. Even after the initial week. I’m 10 days I have processed proximately 10 to 12 different sales, it’s taking about three days to get those in my account. I’m just not used to that is that the norm? With Square, I had a Square debit card and within two minutes of me running the transaction it will show up on my debit card. I went through all the settings and I have the settings on to one day after the sale deposit. I pause my review to give them a little more time with the deposits. I am now three months in to using Stripe and still if I run a charge on a Sunday or Saturday it does not get to my account until Wednesday of the next week that’s why I rate it three stars.Show lessByan9812&
Great app
Very hand for on the go transaction tracking and keeping updated with payouts, payments, disputes, refunds etc. highly recommended.Charlotte.j.e
