Four Seasons User Reviews

Four Seasons
Four Seasons
Four Seasons Hotels Ltd.

Top reviews

Doesn't open

Crashes immediately when trying to launch.

Useless

The only thing you can successfully do with this app is check in. Making a dinner or spa reservation is impossible, the date and/or time cannot be changed from whatever time it is on when you open the app. This app needs some work😟

Zero usability unless you log in

Didn't even stay with the app long enough for it to crash. You can do literally nothing unless you log in. I do not want another website or app that I have to log into in order to use. Just use the website if you are checking for availability.

Crashes Constantly

I, too, am very disappointed with this app for the Four Seasons. As wonderful as the facilities are, the app is the total opposite. After being allowed to check-in via the app (very handy, thank you!), it now crashes EVERY TIME I have attempted to do anything on the app. I would say that the reviewer who said 5 seconds was being generous. I haven't been able to keep the app up more often than 2 seconds (and I think I'm being generous!).
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utter rubbish

opens for all of 5sec then crashes. every time. dreadful waste of space on my iPad and a disgrace to to the hotel brand.

Replete with bugs to the point that it's useless

This is a disgrace to the Four Seasons brand. It can't even be used. Of the 20+ times that I tried the app, it managed to stay open for more than 5 seconds on only two occasions, both of which were before I logged in. Luckily, this is not my intro to the 4S, but it would certainly leave a bad first impression on any one whose first encounter with the hotel is through this app.
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Crashes in IPhone 6 Plus all the time when trying to access services

Needs bug fixing and testing on iPhone 6 Plus

Awesome app for a Four Seasons regular

As I need to travel often and prefer to stay at a Four Seasons when I do, this app has become indispensable.

Beyond the ease of booking stays, I really appreciate the embedded customer service aspect that shows the Four Seasons touch. Easy to arrange spa and other concierge services. Wish every hotel chain had an app this good.
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Great hotel booking app

Beautifully designed and super-easy to navigate. Love it!

Doesn't seem to work.

Can't log in. Can't reset password. Can't waste any more time. It's gone.

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