NextGen Mobile Solutions User Reviews

NextGen Mobile Solutions
NextGen Mobile Solutions
NextGen Healthcare Information Systems, Inc.

Top reviews

Leave a Review NextGen Mobile Solutions
  • Voice recognition

    Poor voice recognition

    Lots of skips and pauses

    Developer Response

    Hi bjrknx - We are sorry to hear you are having issues with dictation quality and connection challenges. This is not normal and we want to do everything we can to get these problems corrected ASAP. If you reach out to jedixon@nextgen.com I can get you connected with our developers and dictation team to get these issues resolved.
  • Good App to handle all hospital works

    This app is really a very good app that can handle all of your difficult hospital workflows. Very user friendly.

    Developer Response

    Hi strrf - We really appreciate the positive review! The product team would love to understand in more details what is going really well and how we can make your experience with NextGen Mobile even better. Please reach out to jedixon@nextgen.com to setup some time to connect!
  • Stopped working

    Latest version won’t open.

    Developer Response

    Hi Ghtfdc - We are very sorry that version 9.1.0 was causing an issue with initial launch after our latest upgrade. We've fixed the issue with version 9.1.3 and apologize for the poor experience. We would love a chance to connect with you to ensure this issues is resolved and discuss anything else we can do to improve your experience with NextGen Mobile. Please reach out to jedixon@nextgen.com so we can connect.
  • Sipra

    Xhdb
  • Horrible

    Paqs/tasks not actionable
    Just another layer to a useless emr:)
  • Terrible

    The App does not accurately show when patients have checked in. The only real use Ive found is to check the patient schedule and document with photos. However Im only able to take photos and upload about 50% of the time. So honestly its useless. Ive used other O&P mobile apps I don’t understand why this one is so terrible.
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    Developer Response

    Hello - Sorry to hear that you've had some issues with submitting photos in the app. We would love the opportunity to take a closer look at this issue and ensure the photos workflow is working 100% of the time. Please reach out to jedixon@nextgen.com so we can diagnosis what's going on as this is not expected behavior.
  • Great app

    Great app concept. Saves time and money to utilize in sync with the scheduling. Using the app for years and received support when needed.

    Developer Response

    Hey PCT medstaff! Glad to hear you are having a great experience with NextGen Mobile! We would love an opportunity to connect to understand more and get ideas of how we can make the app even better. Please reach out to jedixon@nextgen.com so we can connect.
  • Great app!

    This application saves me time and money every day. The schedules and patient data make my life much easier and more productive. Not sure why some don’t like this but the product becomes better and better with each upgrade.
  • This app is terrible

    This app is terrible. The patient schedule never loads. When it does load, it load the incorrect date. Majority of the time no schedule loads at all and you have to search for each patient individually

    Developer Response

    Hi Drew b 1234, we would love to connect with you and fix any Mobile issues you may have encountered. Feel free to email me, hflood@nextgen.com. Please update the Mobile application to our latest build, 9.1.4 for many improvements.
  • Frustrated

    Useless garbage

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