Fraud purchase
Still keep hounding for a payment. I filled out every form. I never received any item. This is wrong. They do not listen. This company never responds to anything. I’m not paying for something I didn’t get.
Customer beware!!! Scammers dream purchase.
If you use Afterpay to purchase a product on the Internet, and you do not receive the product, you will not get your money back once the transaction has taken place. Even if you do not receive the product and cannot come to a resolve with the merchant, you will not receive your money back and Afterpay will not assist you in anyway. You are still responsible for the full amount regardless of you getting scammed by a vulture website.
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Awful
They won’t give the $15 referall reward even if you met all the requirements, even if you call them and they now they are wrong. In google they have 3.9/5 and going down.
Lot of issues to make purchases, there are better options out there.
Lot of issues to make purchases, there are better options out there.
Warm welcome to afterpay
I signed up for afterpay recently with them telling me I’m not able to use afterpay when I never have used it and have zero problems in my credit history but okay I guess. I’ll invest my money elsewhere.
Poor System
App doesn’t allow you to change your email once you’ve tied it to your phone number. Horrible method of logging in and out
Problems with Walmart
Walmart part of the app does not operate properly
Not help
Ive tried to get support and help but get prompted to the same thing over and over says to start a new conversation but doesnt show me the option to start a new conversation on the app. Then says to ask for help and dont see a help option just support.
Eh
This app his fallen downhill. I keep being told to pay active orders when I have one order. Literally makes no sense. Could literally have an order and have a lot available to spend and still will be told to pay off an order 🤦🏻♂️
Can’t get in my account
What’s the problem
Freezing
Keeps freezing and not allowing checkout
1 Star — Extremely Disappointing and Misleading!
I am extremely disappointed with my experience using Afterpay. As a first-time user, I was given an available spending amount, yet I have been unable to make a single purchase!
I contacted customer support and was told that I needed to wait an hour due to security reasons. I followed those instructions, waited TWO hours, and attempted my purchase again, only to receive the SAME error telling me to use a different payment method.
I even switched to another payment method that had sufficient funds available, and STILL experienced the exact same issue!
What is the point of advertising available spending power if customers cannot actually use it? I have never made a purchase through Afterpay, so I find it ridiculous that I am already experiencing this many problems.
The most frustrating part is the lack of a clear explanation or an actual solution. Telling customers to wait and try again is not helpful when the issue continues.
If the spending amount displayed is not guaranteed to be usable, that should be communicated clearly instead of giving customers the impression they have access to funds they cannot use.
Afterpay needs to do better with transparency, customer support, and its approval process. This experience has been nothing but a waste of my time.
I contacted customer support and was told that I needed to wait an hour due to security reasons. I followed those instructions, waited TWO hours, and attempted my purchase again, only to receive the SAME error telling me to use a different payment method.
I even switched to another payment method that had sufficient funds available, and STILL experienced the exact same issue!
What is the point of advertising available spending power if customers cannot actually use it? I have never made a purchase through Afterpay, so I find it ridiculous that I am already experiencing this many problems.
The most frustrating part is the lack of a clear explanation or an actual solution. Telling customers to wait and try again is not helpful when the issue continues.
If the spending amount displayed is not guaranteed to be usable, that should be communicated clearly instead of giving customers the impression they have access to funds they cannot use.
Afterpay needs to do better with transparency, customer support, and its approval process. This experience has been nothing but a waste of my time.
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App makes no sense
Maybe it’s just me. I don’t know my password. So it asks for me to enter a valid email. I put my email and says there is no account found. So I sign up with the email it says that is t found and then says i have an account. I can’t reset with my number but you keep sending texts my payment is late. Make it make sense.
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Horrible
I do not know how this app worked for others but it did NOT work for me, it kept telling me I do not have sufficient funds, I don’t care how many people this worked for but I will not recommend it, it doesn’t even deserve a star!
can’t get in
How are we suppose to get in if phone number has changed i have tried everything?
Good but limited options.
I’ve used Afterpay for years and have always been on time. Even paid off stuff early, however they don’t allow monthly payment on any major retailers that matter. No use in having a 2k limit if it has to be paid in 4 for everything.
Add Amazon back please!
It was great until they took the Amazon app off the choices you can order from that was the main app I ordered from now I have to find something new
What happened to the old Afterpay?
Horrible customer service can’t even use
Took my money and didn’t refund
I was always skeptical about afterpay but after asking others, it seemed legit. I had an emergency and needed to use it so I got it and it automatically cancelled , took my money and it’s been a nightmare trying to get my money back. The customer service people are no help at all and after sending proof, it’s still saying it was approved when clearly it was not. DO NOT RECCOMEND unless you want to get robbed out of your money
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Horrible experience after 3 years
Briefly…my experience was horrendous out of the blue. I had 2 payments due equaling $138. I use the “make multiple payments button to pay both items. Afterpay allocated my funds to payments that weren’t due that day then made me turn around and pay another $127 to clear my balances on a fault of their own. That same day that I paid all of that money, after pay dropped my spending balance to $0 after robbing me. Now I have an incorrect message saying I owe payments when I don’t. I’m so frustrated. If I don’t get my money back, I will be disputing both charges.
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Revert to old app
This app sincerely sucks since the latest update. My payments consistently say error even though they DO get taken out of my bank account, it never links my bank even though it says it IS link. It says it needs re-verification immediately. It used to lay out every single due date for all payment plans, now it’s one at a time and it’s awful.
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