Can't use Applepay
Still getting an error message when trying to make payments using Apple Pay. No update has fixed this in years. There is also an error message when making manual payments but it still goes through at least.
Defect?
App worked for a while,i still make purchases,on Autopay yet app says have overdue payment,$12,31 was told to update app did so says overdue, $5.31 go to pay get oops something went wrong ,,my credit card is fine.Was Afterypay acquired by Cash App?
App Glitch
So I had used Afterpay plenty of times, so much so that my limit was increased to $300, anyway, I had a payment set up, I paid 3 of the 4 payments on the payment plan, something happened to the debit card I was using to pay off the Afterpay, and I had to freeze that card and get a new one, then when it came time to make the final payment, I tried and tried and tried and for days it wouldn’t take my payment because it WOULD NOT LET ME SWITCH CARDS, I tried multiple times to contact support to no avail, not one ounce of help from multiple customer service agents, finally after 2 weeks it allows me to add a new card to pay it off, and I finally do, and boom my Afterpay allowance goes from $300 to $50 all because of them, their app negligence and failure to understand I had to cancel my one card and needed to pay on another, because of this negligence on their behalf, I now have 1/6th of my available balance to spend and it frustrates me because I did nothing wrong and did not miss a payment purposely and tried to get the payment through, through multiples different approaches, but neither contacting nor emailing support helped at all…very dissatisfied and incredibly upsetting they can’t figure it out
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Por favor ayúdeme
Necesito que me ayuden a cambiar mi número antiguo al nuevo tengo mi crédito congelado
App doesn’t work
Every time I try to check out, it states they don’t accept credit cards even though it’s not a credit card. I tried to contact support and they were no help.
Terrible update
Please leave stuff they way it has been, it’s been working perfectly fine yall updated the app changed the format and now is confusing why make stuff worse when something already has been working great?
Jarred Payment Process
The App misapplies payments and doesn’t correct their logic. Made a payment for 2 of my purchases in the amount owed for the due date and the payment was applied to a different purchase. The AI Bot doesn’t provide any resolve. Convenient when you don’t want to pay full price for a purchase and make incremental payments in 4 installments. However, there needs to be a resolution on how to apply bulk payments to specific purchases.
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By now pay later
I think Afterpay is awesome and as long as you pay on time and spend enough, you could get it every month. It is very helpful. Thank you, whoever thought Afterpay.
DO NOT USE
This app and their support is horrible! I do not recommend using this app. You are better off using the superiors, Klarna or affirm.
I placed an order and realized it had an old address on there so I cancelled immediately. I still got charged which was fine I disputed with my bank. But Afterpay still has the plan active and are telling me I’m still responsible for paying remaining balance. How ridiculous is that? It’s been over 2 weeks. I never received any product. I got my money back from first payment so why are they telling me I still have to pay it off??
I canceled the order! I never got any product!
Why am I still needing to repay them? I contacted support numerous times and they are not helpful at all.
Afterpay is a scam and there are better options for payment plans. Do NOT use this app I advise you.
I placed an order and realized it had an old address on there so I cancelled immediately. I still got charged which was fine I disputed with my bank. But Afterpay still has the plan active and are telling me I’m still responsible for paying remaining balance. How ridiculous is that? It’s been over 2 weeks. I never received any product. I got my money back from first payment so why are they telling me I still have to pay it off??
I canceled the order! I never got any product!
Why am I still needing to repay them? I contacted support numerous times and they are not helpful at all.
Afterpay is a scam and there are better options for payment plans. Do NOT use this app I advise you.
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Great customer with Bad experience
This app is very inconvenient and manipulative because if late for payment even 3 to 4 business days ,they reduce away all your availability spending to $50 that very inconvenient Klarna will never
Horrible customer service
I have been trying to get back into my account for weeks. Contacted customer service 7 times. They give me the same trouble shooting tips every time. Change password and you will have the option to verify with email. They are right but as soon as I do this I then have to verify with my old phone number and I do not have access. I have sent my id multiple times. No help. No access. They don’t care. They give me the same instructions even when I tell them everything. Do not recommend calling them ever! Waste of time and effort!
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Doesnt work
Cant sign into old account, cant make new account with same info.
Terrible support
Everytime I contact support about price adjustments they seem to always close my disputes without adjusting price. Usually if I place a target order it always ask for pre authorization of a higher amount then what I have in my cart. Once I receive the order I contact AP support and receive no help.
Will not take my money
All I wanna do is pay my bill They can’t find a way to receive my money
No customer service just AI bots
Zero stars do not recommend
No customer service just AI bots
Zero stars do not recommend
Can’t login and card issues
On laptop can login not phone. Then phone it send verification code to phone but then asks credit card numbers on file. I DONT HAVE THAT CREDIT CARD ANYMORE. Pretty stupid. On laptop could login but both cards won’t work on system. There is nothing wrong with those cards.
This app horrible
This app horrible. My card gotten stolen and had to wait for my card in mail. I’m 4 days late and they took away my spending limit. I had to Google search for their customer service number. You go to support. There’s no phone number to call them to tell them to move the payment. This the second time my card was stolen and had to cancel then search hard for their number and now my spending limit back to 1,000. This app disgusting. Telling me they can’t change the spending limit it’s all computerized. They need to be lenient. Being as tho. There’s no customer service number and only 4 days. Late. Not even a week. Soon as I received my card. Tried to make payment.
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Afterpay
I didn’t receive an item they said I did and it finally came out I didn’t. Then they said it was returned and they didn’t return my money what a scam!
I hate afterpay
Not helpful at all I tried to reset my password and keep saying that they couldn’t send it my email when I put the right one
App not working properly
I just downloaded the app to apply and it doesn’t work. It has broken link. It won’t even allow me to create an account. Please fix this problem.
Helpful but tedious
Afterpay has been incredibly helpful during financial hardships. My partner and I literally have to spend all our paychecks on bills, so this app helps us pay for groceries and pet costs. I will say, the app itself needs a lot of work. It’s impossible for me to use the customer service chat. Every time I open the chat, it redirects me to the AppStore. And no, there are no updates available- so Im literally going back and forth from app to AppStore nonstop and not able to access customer service at all. Ontop of the fact that I pay off all of my purchases before or on their due dates, but yet I have $0 available? One night it said I had $128 available, and the next day it said $0.00. So I thought maybe it was a glitch and kept paying off my open orders. Now I only have 2 left and both under $30 to pay, and still my account says $0 available??? This makes no sense and I am unable to reach customer service since the Chat doesn’t work and when I call the phone number, Im redirected and put on hold for over 30 minutes each time. Its quite a shame since I was doing so well with making purchases and paying them off on time. This was helping us get by and now Im not sure what I will do. Hope something changes.
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