Forcing to cancel account
The app forces me to upgrade the account but I couldn’t upgrade because I didn’t turn on face Id/ fingerprint. The upgrade banner just blocks me from enabling that. So effectively it is forcing me to close my account. Well done
very bad
I want to use boc pay discount, and after I installed it I am forced to forget password just because I haven’t use the app for more than a year. Then the whole process almost doesn’t work, and funniest thing is that I have to wait another 6 hours to use it. terrible experience, what if I need this app immediately then it won’t work.
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完全用不了
身份認證都過不了，轉其他銀行算了
All money is gone in the app
Downloaded and used many years ago all along had no issue until recently. Had about $165 in the app, force logged out, and can never log back in due to “incorrect password” even it was all along correct. Was told over the phone to try again in 24 hrs but same issue. Was asked to go to branch but they say the app no longer works without binding to a BOC bank account or credit card. I don’t have a BOC bank account or credit card and don’t intend to apply for one. Now the $165 I transferred to the app is lost forever. Beware.
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Worth experience
BOC Pay better than BOC Pay+， I don’t like the change. I pay by RMB, but Pay+ charge me in HKD, using unfavourable exchange rate.
