Poor quality
App is always showing there is technical error, not sure why BOI QA team is not encountered this critical issue
I'm facing this issue from last two months and I'm checking every day to app store that is there any new release
Because as User it is very frustrating and main thing I'm QA so and quality is my 1st priority so very disappointed to BOI Team, BOI developers and BOI QA team
As no one taking care of quality
I'm facing this issue from last two months and I'm checking every day to app store that is there any new release
Because as User it is very frustrating and main thing I'm QA so and quality is my 1st priority so very disappointed to BOI Team, BOI developers and BOI QA team
As no one taking care of quality
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Poor Application as 2026 standard
Very poor experience with application and not satisfied. Application is not loading and getting "close the application " message every time. No update available to check. When I go to support application it is also giving error that page can not found. Then try to chat with boat BOI seva it is also giving same error. Means they don't want to solve or listen to your query. Giving 1 star wants to give 0 but it's not an option. I don't know how this have3.7 star on App Store.
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Horrible
Worst bank app possible, always has technical error. Please invest some money and develop a nice one. 0/10.
Best mobile banking app
It got everything you expect a mobile banking to do
Useless bank
I had a very disappointing experience with Bank of India. The customer service is slow and often unhelpful, with staff showing little urgency in resolving issues. Basic banking processes take far longer than they should, and there seems to be a lack of coordination between departments. Online banking services are also not very user-friendly and frequently cause inconvenience. Overall, the experience feels outdated and frustrating compared to other banks. I would not recommend Bank of India if you’re looking for efficient and reliable service
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App has never worked for me
As a new customer i was advised to download this app and take up all the benefits it offers…. But haven’t actually been able to get into the app! Keeps crashing!! How is this app even allowed on IOS!
Poor Support for Customers Living Abroad
I am very disappointed with the BOI Mobile App. As a customer living outside India, the app requires an Indian mobile number to log in or access the account. If you do not have access to that number, you cannot log in at all.
This is a major problem for customers who are living or working abroad. Many banks provide alternative verification methods like email, international numbers, or secure authentication, but this app only depends on the registered Indian mobile number.
Because of this, I am completely unable to access my own bank account from outside the country. A banking app should support NRI customers and provide flexible login options.
Bank of India should seriously improve this system and allow other authentication methods so customers abroad can use their accounts without unnecessary difficulties.
This is a major problem for customers who are living or working abroad. Many banks provide alternative verification methods like email, international numbers, or secure authentication, but this app only depends on the registered Indian mobile number.
Because of this, I am completely unable to access my own bank account from outside the country. A banking app should support NRI customers and provide flexible login options.
Bank of India should seriously improve this system and allow other authentication methods so customers abroad can use their accounts without unnecessary difficulties.
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Worst App
I really cannot imagine, India developing website for other countries , but own country website and app is made by 1st grader who has absolutely do not have simple understanding how to built website as well app.
Frustrating Experience - Broken App and Poor Support
The BOI mobile application is extremely difficult to navigate and highly unreliable. Most essential features, such as real-time notifications and home loan details, simply do not work. As a home loan customer, I am forced to use this app, yet I cannot access the very information I need to manage my account.
To make matters worse, the staff at the Virar West branch are unskilled and unable to provide solutions to these technical issues or general banking concerns. I deeply regret choosing Bank of India for my home loan. It has been a pathetic experience, and I feel stuck due to my ongoing loan. Avoid this bank if you value your time and peace of mind.
To make matters worse, the staff at the Virar West branch are unskilled and unable to provide solutions to these technical issues or general banking concerns. I deeply regret choosing Bank of India for my home loan. It has been a pathetic experience, and I feel stuck due to my ongoing loan. Avoid this bank if you value your time and peace of mind.
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Frustrating App
This app forces users to make their life frustrating. Eg: After some time it will expire MPin so there is no other way but again we have to change it .
Then when we try to change it , it will put so many restrictions that it will be hard to remember new pin.
I don’t understand why can’t customer keep an mpin as per his choice and why you force users to change it . It’s user’s choice to keep old or simple pin as per their convenience.
Then when we try to change it , it will put so many restrictions that it will be hard to remember new pin.
I don’t understand why can’t customer keep an mpin as per his choice and why you force users to change it . It’s user’s choice to keep old or simple pin as per their convenience.
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Sneaky as usual
Force you to give your location before you can login typical questionable behaviour from this country
Worst app for banking
This app has no guardrails. No warnings. Why was this even created in the first place
Little suggestion
Best mobile banking apps in comparison to other bankings apps with smooth functioning and zero ads. It also keeps getting better with every update. Just a little suggestion, make the enabling location feature optional, every-time while using the app i have to enable my location. In today's age where data is everything some people don't wanna share their location. Overall the best app.
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Mobile banking
I have saving account from more than 35 years last month I opened saving account for my wife. Now I am not able to operate my wife account with the mobile. Also I have my whole family account with BOB and I am operate all account with the same mobile app BOB WORLD. Only our bank doesn’t have the facility to operate both account with the same number. What kind customer service is it ? Why should the app doesn’t have facility to operate both account with the same number. PLEASE IMPROVE THE CUSTOMER SERVICE
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Worst Banking App ever
This is one of the worst banking apps Ive ever used. Everytime I try to login during and important situation it shows a “technical error” message. the app doesn't work properly at all. I don't understand how such poorly functioning app can be released for customers. Please focus on fixing on the basics and ensuring reliable access.
I strongly recommend that other users to avoid relying on this app it's completely unhelpful when needed the most. Kindly take this feedback seriously and make the necessary improvements to help customers. Thank you.
I strongly recommend that other users to avoid relying on this app it's completely unhelpful when needed the most. Kindly take this feedback seriously and make the necessary improvements to help customers. Thank you.
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Mobile banking
Overall mobile app is doing well but within bank transfer menu is not available also transfer funds to PPF account is not available as per my search and knowledge
When does this work
I am entering the correct mpin and it keeps failing when can you’ll get this app to ever work !!!
Terrible app
Terrible app. Never works always crashes. Can’t ever register account properly. Always freezing and
glitching. Worst excuse of a banking app I’ve ever seen
glitching. Worst excuse of a banking app I’ve ever seen
Unfriendly UI and lots of technical problems
The new OMNI NEO App hangs up frequently and is unable to identify me often. I am unable to pay my taxes and other any other bills simply because the app shuts down. To make matters worse, this app always shows Technical errors at least twice a week.
The previous BOI software of Star Connect was efficient.
I sincerely request Bank of India to look into this matter and allow all possible transactions, including bills and tax payments efficient and user friendly
The previous BOI software of Star Connect was efficient.
I sincerely request Bank of India to look into this matter and allow all possible transactions, including bills and tax payments efficient and user friendly
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Worst Banking app
It always shows technical error and if I make FD online, I cannot close FD afterwards on maturity or otherwise, I have to contact the branch to resolve it. Branch is advising me to call support centre and support centre says to close it on branch level. If I have to visit the branch every time then what is the use of the app? It can’t even show the account balance for that I have to refresh the app 8-10 times. BOI team needs to work on there app.
For rating the app also if I give less than 5 stars then app will automatically disable the submit option.
For rating the app also if I give less than 5 stars then app will automatically disable the submit option.
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