Worst service
Firstly the ride wasn’t booked as no driver accepted, I was charged for the ride and now I have to wait for 15 to 30 days to get my money back. If I need it right now I have been advised by bolt support team that I need to contact my bank to resolve it.
Firstly , your app has wasted my time by not confirming the ride.
Secondly, you charge me for it.
And then, I have to waste my time again to get my own money back without any service.
Stupid process.
Markus Villig - you need to fix this
Firstly , your app has wasted my time by not confirming the ride.
Secondly, you charge me for it.
And then, I have to waste my time again to get my own money back without any service.
Stupid process.
Markus Villig - you need to fix this
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Timing
Never provides an accurate pickup time
Affordable
Very affordable and reliable with little wait time
Schedule ride feature is useless
I scheduled a ride to the Larnaca airport expecting a driver would be automatically available, since I heard it can take a while to get a pickup in the AM. When the time for pickup came I was notified that they couldn't find a driver. What's the point of scheduling if the ride is not guaranteed?
Good service, great prices
I have loved using Bolt but find it frustrating that I cannot leave a tip for the driver within the app. Rarely do I carry cash any longer and this is a huge inconvenience. Please change your practices to make it possibly to tip drivers like I can with Uber!
