The old app worked at least!
I have been badgered to download the new Boost Mobile app and have had to uninstall and delete all data a number of times with the same error constantly. I run through the 2fa and get a green ‘authenticated’ followed by the switch to the orange loading screen. A second or two of that and up comes the login screen again. Try again and it loops back, despite authenticating. I believe this is what is known as “ensh1tification” of a previously successful product through an ‘upgrade’ that does not serve the client as well as the original product did, but you are stuck with it because you have bought the product. Very disappointed.
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Horrible don’t don’t use this company
I would give a negative if available. Consistent problems with network dropping telephone calls the brand new iPhone 15. Pro is the slowest phone I have ever used. I’ve spent days in Apple for them to have to do testing testing and then end up having to factory reset. Still not resolved, Several days of contacting network support they’re just telling me that they’ll investigate the problem but they’d be happy to put a work request ticket in for me and that they’re sorry however, in the meantime, I do not have service. It is constantly buffering and they tell me that they’re unsure of how soon the ticket could be resolved. On a telephone call waiting at Social Security for 55 minutes for it to drop the call also when I am in the middle of navigating in maps it just drops the Internet so I am completely lost and it takes anywhere from three to 5 minutes to stop buffering so that I have to pull over so that I know where I’m at. Totally unacceptable. I have not had the service for more than four months and a brand new telephone and they still cannot resolve anything. I think it’s a scam because I’m still under warranty and yet it’s been seven days that I’ve been holding for them to decide what they’re going to do they’re just whittling down the warranty time.
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Bad service and like scammers tactics
First of all, let me say that the service works well in New York, but I didn’t get the same performance in other states. I had constant internet issues. Additionally, if you get a plan that includes a phone and you don’t upgrade every year, the phone becomes yours after 36 months with a payment of $60-70. However, if you add the phone to a $25 plan, the monthly payment amounts to $55. In this case, the only advantage seems to be upgrading every year, but if you request a new model, your 36-month payment period will restart from scratch. So, it may seem profitable, but since the website doesn’t provide enough information, you may not fully understand your rights. You have the option to return the phone within 30 days, but this is from the start date of the plan. So, if you exchange the 15th for the 16th, you won’t have this right.
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It’s ok
Service is ok. My service uses the ATT network in my area. I have the IPhone and the IPhone plan. The biggest con is the data. It’s meh. Some days it’s fast other days it’s meh. The App is also a big flop. Ounce you reach 30 g of data it never resets in the app. It is always there. The app for data tracking is not up to par for any carrier. I’ve submitted tickets since April to get fixed but nothing. So track your data with your phone. It’s easy with iPhone just reset you data counting. I get text messages 2 days after my new service month starts saying buy more data you reach 30 g and you look at the phone and you used 1.8g.
Never had a dropped call, and I get service inside my house which with other carriers I couldn’t. So it’s not perfect, has it’s frustrations but I am sticking with it for the time being. Dish Network fix your app.
For those that don’t know Dish Network owns Boost and Boost infinate.
Never had a dropped call, and I get service inside my house which with other carriers I couldn’t. So it’s not perfect, has it’s frustrations but I am sticking with it for the time being. Dish Network fix your app.
For those that don’t know Dish Network owns Boost and Boost infinate.
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Service is terrible DO NOT GET
(DO NOT GET THE SERVICE) wish I could give it 0 stars . I’ve had them for about 4 months now they worst 4 months of my life .. This service is so horrible , like no joke . Service barley works everything is so slow . I don’t get calls barely.. phone doesn’t even ring and people tell me all the time they called me but it doesn’t even come to my phone . Messages barely work take long to send . Customer service is horrible nobody can fix anything .. give different stories barely can do there job right .. PLEASE STEER CLEAR OF THIS SERVICE IT IS LITERALLY TERRIBLE . THEY ALSO MESSED UP MY SERVICE WITH ANOTHER DEVICE SO NOW THATS SOMETHING ELSE GOING WRONG ASIDE FROM THE SLOW SERVICE AND NO CALLS . SERVICE IS NOT WORTH IT . TRASH .
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