Customerly – AI Chat & Support
AI Chat & Support Anywhere
About
This app offers AI-powered customer support tools for teams on the go. It streamlines communication, enables collaboration, and provides faster resolutions with features like AI replies, conversation summaries, and real-time notifications.
What's New in Customerly
2.6.1
July 22, 2026
What's New You can now organize and filter your inbox with Views, making it easier to focus on what matters most and keep your conversations under control. Improvements Opening images in full screen is now a smoother and more polished experience. Bug Fixes Fixed an issue that could cause unexpected behavior when switching between projects.
MoreDeveloper apps
FAQ
What are the main AI features of Customerly?
Customerly offers revolutionary AI capabilities on the go, including automatic replies, conversation summarization, and expansion. These tools are designed to save time while maintaining a professional tone in customer interactions.
How does Customerly facilitate team collaboration?
Customerly enables real-time collaboration through internal notes and @mentions, allowing teammates to easily involve each other and stay aligned on customer issues. This ensures everyone is on the same page for faster resolutions.
Can Customerly help with global communication?
Yes, Customerly simplifies global communication by offering instant message translation. This allows teams to effectively communicate with customers worldwide, regardless of language barriers.
What kind of customer insights does Customerly provide?
Customerly provides comprehensive customer insights, including access to detailed customer profiles. These profiles contain tags, custom properties, ratings, events, and lists, helping teams understand customer needs better.
How does Customerly compare to other support platforms?
Customerly is the first mobile app to integrate AI into customer support workflows, offering unparalleled convenience and efficiency. It is designed for modern teams seeking smarter tools and better collaboration compared to platforms like Intercom, Zendesk, or Crisp.
Is Customerly available on different devices?
Customerly is supported on iPhone, iPad, and iPod devices, making it accessible for teams using Apple's mobile ecosystem.
What is the update frequency for Customerly?
The latest version of Customerly is 2.5.3, and it was last updated on May 5, 2026. This indicates a commitment to regular updates and improvements.
Does Customerly have ads?
Customerly is free and does not contain advertisements, allowing for an uninterrupted user experience.
