Best Customerly alternatives: apps like Customerly – AI Chat & Support

6+ similar apps compared and reviewed

3.9 avg rating
6 free apps
Updated November 2026

Whether you want more options like Customerly or a completely different take on the same concept, our curated list of 6+ similar apps has you covered. Updated for 2026 with the latest ratings and comparisons.

Top Alternatives to Customerly

Zendesk Chat#1

Zendesk Chat by Zendesk

Chat with customers
Editor's Choice
💼 Business
4.5😞(756 ratings)
Free
Zendesk Chat screenshot 1
Zendesk Chat screenshot 2
Zendesk Chat screenshot 3
Zendesk Chat screenshot 4

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

What We Love

  • 🚀 Instant notifications
  • 🔒 Secure and reliable
  • 👍 Simple and easy to use
  • 👍 Great for small businesses
  • 👍 Excellent customer service

Room to Improve

  • 🐛 Frequent disconnections and login issues
  • 🐛 Inconsistent push notifications
  • 🐛 Buggy and unstable app
  • 🐛 Limited functionality compared to desktop
  • 🔋 Drains battery quickly
Crisp#2

Crisp by Crisp IM SARL

Chat with your customers
Strong Contender
💼 Business
4.4😊(523 ratings)
Free
Crisp screenshot 1
Crisp screenshot 2
Crisp screenshot 3
Crisp screenshot 4

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

What We Love

  • ⭐ Excellent app
  • 🚀 Great features
  • 👍 User-friendly
  • 💰 Affordable
  • 🌟 Fantastic support
  • 📈 Helpful for business
  • 🔥 Awesome integration

Room to Improve

  • 🐛 Crashes and freezes
  • 🔇 Notification issues
  • 📱 Limited mobile functionality
  • 🔍 Lacking advanced analytics
  • 🌐 Compatibility problems
  • 🤖 Automation issues
2.1😞(173 ratings)
Free
Intercom Conversations screenshot 1
Intercom Conversations screenshot 2
Intercom Conversations screenshot 3
Intercom Conversations screenshot 4

Manage customer conversations and access your inbox from your mobile device. Respond to messages, assign tasks, and view customer profiles to build better connections.

What We Love

  • 📱 Mobile access to respond on the go
  • 🔔 Push notifications for new messages
  • ⚡ Quick replies when away from desktop
  • 🎯 Easy to use for basic chat responses
  • 👥 Good for team collaboration awareness

Room to Improve

  • 🐛 Constant crashes and instability
  • ❌ Missing core features from web version
  • 💸 Expensive pricing for limited functionality
  • 🔔 Unreliable notifications
  • ⚙️ Poor performance and slow loading
  • 🎨 Outdated UI/UX design
  • 📝 Broken macros and saved replies
  • 🔧 Lack of maintenance and updates
  • 📋 Cannot manage tickets properly
  • 🖱️ Scrolling causes app crashes
  • ✏️ Cannot add attributes or tags
  • 🔐 Login and authentication issues
  • 📧 Email conversation display problems
  • 🎯 Limited filtering and view options