This digital bank offers a seamless account opening process and a cashback credit card with high rewards on everyday spending and travel. It also provides a savings account with competitive interest rates, easy investing options, and instant personal loans.
What We Love
- 👍 Smooth going throughout
- 🚀 Quick to respond to queries
- 👍 Excellent
- 👍 Seamless onboarding
- 👍 Frictionless experience
- 👍 Very intuitive and simple
- 👍 Great integration with rewards ecosystem
Room to Improve
- 🐛 App not working, error messages
- 🐛 Cannot recognize Singpass
- 🐛 Account blocked with many rules
- 🐛 Customer support is clueless
- 🐛 Compulsory ads via notifications
- 🐛 Cannot opt out of notifications
- 🐛 Urgent calls not picked up
- 🐛 No response to in-app messages
- 🐛 Credit card not issued yet after a week
- 🐛 Last digits of card covered with 'copy'
- 🐛 Old design of card face missed
