Good but not great
Response from developer
Thanks for the feedback, and we’re glad you’ve found IBS Pal helpful overall! We’ve identified the cause of the performance issues and have improvements on the way that should make the app noticeably faster and smoother. The fix is planned for this weekend’s update. Thanks for flagging this and helping us continue improving IBS Pal!
Don’t waste your money
Helpful for product scans but that’s about it.
Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear IBS Pal hasn't met your expectations. Some of the issues you mentioned, including tolerables not always being respected and edited meal scans not always saving correctly, were genuine bugs that have since been addressed. We're also continuously improving our AI insights and trigger detection. While AI is a rapidly evolving technology, it isn't perfect, and we're committed to refining its accuracy with every update. If you're willing to contact us at support@ibspal.com, we'd be happy to investigate your account further and help ensure you're getting the best possible experience.
Lifesaver
Response from developer
Thank you so much for your kind review! We're delighted to hear IBS Pal is making shopping easier and helping take the stress out of choosing what to buy. We really appreciate your support and hope the app continues to make managing your IBS a little easier every day. 💚
Waste of time
Response from developer
Hi, Thanks for your feedback. Just to clarify, our onboarding typically takes around 1-2 minutes and helps us personalise recommendations based on your symptoms, triggers and goals. We also offer a free trial, allowing users to try the app before committing to a subscription. For those who continue, plans start at less than the price of a coffee per month. The subscription helps cover the costs of AI, food data, servers and ongoing development, allowing us to maintain a high standard of accuracy and continue adding new features. Many free alternatives focus on just one aspect of IBS management. IBS Pal combines food analysis, symptom tracking, AI insights, meal logging, trigger tracking and more in a single app, helping users avoid needing multiple different apps to manage their IBS. We appreciate you taking the time to share your thoughts.
Keeps changing
Response from developer
Hi, Thanks for the feedback, we really appreciate it. Just to clarify, barcode scanning for meals/products in the journal hasn’t been removed, and we’re definitely not trying to force AI meal scans. The barcode option is still there, you just need to scroll across the top navigation bar to access it. We’ve also now added medication tracking to the app as well. For serving sizes, these are required so the app can give accurate FODMAP tracking and AI insights, since portion size heavily affects FODMAP levels. Even an estimate helps improve accuracy a lot. We really appreciate the suggestions and will keep improving the app experience.
