This app consolidates various transportation and travel services into a single platform. Users can access public transit, book taxis, reserve high-speed rail, rent bikes and scooters, and even book flights and accommodations. It also offers rewards for using public transport and a comprehensive travel marketplace.
What We Love
- 👍 Convenient for booking tickets
- 👍 Easy to use for some users
- 👍 Integrated with various transportation services
Room to Improve
- 👎 Frequent app crashes and errors
- 👎 Poor customer support (AI only, unhelpful)
- 👎 Payment issues (cancellations, extra charges, auto-recharge)
- 👎 Navigation/route recommendations are often inefficient or misleading
- 👎 Outdated payment policies (own card only)
- 👎 Lack of multi-language support (especially English)
- 👎 Confusing and cluttered UI after updates
- 👎 Forced registration/login for basic functions
- 👎 Difficult for foreigners to use (phone verification, card requirements)
- 👎 Inconsistent refund processing
- 👎 Unnecessary pop-ups (review prompts)
- 👎 Notification badges not disappearing
- 👎 Slow app performance
- 👎 Unclear or inaccessible 1:1 customer inquiry options
- 👎 Personal mobility issues (refunds, operator coordination)
- 👎 Mileage points expire too quickly
- 👎 Location services often mandatory
- 👎 Difficulty finding existing routes or terminals
- 👎 Lack of receipt for usage
