Biometric Authentication is not working. Please modify according to iPhone 17 pro floating island
Response from developer
Dear Customer, We truly appreciate your support and encouragement. Please continue sharing your valuable feedback to help us improve the app further. If you enjoy the app, kindly consider improving your App Store rating. Regards, Team IDBI
Performance issue
Response from developer
Dear Customer, We apologize for the inconvenience caused. Please update the application, and if you are still facing the same issue, we kindly request you to write to us at customercare@idbi.co.in along with your Customer ID so that we can resolve this at the earliest. Regards, Team IDBI
Asking to update app even no update is present in App Store
Unable to Re-activate the App from USA
When I am trying to re-activate the application it’s giving me error that “Kindly connect to a Mobile Network for processing activation.”
Please note that, I am able to receive SMS from other banks as well as other SMS & also able to make international calls while I am in USA then why the application is giving me this error.
I contacted my branch, but they are also not able to help me.
Humble request to immediately help me else I will loose my mediclaim insurance which I am opting from so many years.
Response from developer
Dear Customer, We apologize for the inconvenience caused. Could you please confirm whether the issue still persists or if it has been resolved? We Kindly request you to write to us at customercare@idbi.co.in along with your customer ID so that we can resolve this as earliest as possible. Regards, Team IDBI
After updating it’s not working properly. Now it’s working.
Response from developer
Dear customer, We thank you for your appreciation and support. Please continue providing us your valuable feedback so that we can further improve. Regards, Team IDBI








