Can’t cancel
Don’t worry if you ever want to stop you can’t ! It will tell you to enter your username and password and constantly tell you it’s wrong. You can delete it and un download it and clear it out and it still won’t work. also you never speak to a real person if you have any problem they also do not have a customer service number
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FIX YOUR APP
Seriously IPSY? Pay attention to your reviews…your devs must be on extended vacay because the bugs keeping us from being able to shop without the app 💯 freezing/becoming non responsive HAS to be dipping revenue enough for you guys to care/notice. This has been documented by customers for MONTHS now - act like you care.
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I was scammed
I have been fighting with this greedy company for months over accidentally re subscribing. I asked for a refund and they said they don’t do refunds but I never received a package either. they stole my money and just never contacted me about it. I have tried to reach out so many times only to be talking to an ai bot. Greedy horrible company
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You literally can’t cancel it
I loved ipsy but this is ridiculous. I’ve tried multiple times to cancel my subscription, it doesn’t work. Finally, for some reason my account now says i don’t have a subscription or any history of a subscription, but i’m still getting charged and still receiving the ipsy packages? Been almost a year now and i’m getting pretty tired of it. I’ve tried almost everything. I’m going to have to go to my bank and get it blocked or something because oh my god is this very annoying. I also am not sure why they have you choose what you want in the ipsy packages and choose your skin color and then they send you stuff you don’t want and the complete wrong color. What am i paying for?
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Terrible
First order is cheap the rest is over 400$ and will charge card even when u cancel subscription ,do not buy or get anything from this app
