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KETTLER Resident App

KETTLER Resident App

by Yardi Systems, Inc.

652 ratings
58 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

Released
January 5, 2020
Updated
April 29, 2026

Features

Developer

Yardi Systems, Inc.
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❓4 answered
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About

Manage your apartment community with ease. Pay rent, submit maintenance requests, and communicate directly with your management team, all from your smartphone.

✓Pay rent
✓Schedule maintenance
✓Connect with management
✓Community updates
Show original description

What users say about KETTLER Resident App

Reviews of KETTLER Resident App are mixed: the Utilities app is rated 4.5/5 from 652 App Store ratings. What users like most: user-friendly interface and easy navigation, convenient payment processing with multiple options. Top complaints: login credentials not saved after recent update, app logs out frequently requiring re-authentication. Summarized from real user reviews.

Positive things

  • 👍User-friendly interface and easy navigation
  • 💳Convenient payment processing with multiple options
  • 📋Itemized bill breakdown and transparency
  • 🔧Simple maintenance request submission
  • ⚡Fast and responsive app performance
  • 🏠Centralized hub for apartment management
  • 🔐Biometric/face access capability
  • 📱Smart device integration and control

Negative things

  • 🐛Login credentials not saved after recent update
  • 🐛App logs out frequently requiring re-authentication
  • 💰High service fees for payments
  • 🔐Keyboard missing special characters for password entry
  • 📧No confirmation feedback for maintenance requests
  • 🎨Poor accessibility for visually impaired users
  • ⚠️Thermostat scheduling unreliable
  • 🐢Slow module loading times
  • 📸Limited attachment options (photos only, no videos)
  • 🔍Limited maintenance request categories without search
  • 💳Autopay functionality inconsistent and unreliable
  • 🚫Cannot update existing requests, must create new ones
  • 📱No biometric login option available
  • 🔄Screen scrolling issues in service request notes
See all reviews

What's New in KETTLER Resident App

26.4.0

April 29, 2026

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

User reviews

Most RecentHighest RatedLowest Rated

Very Easy

The Kettler app is very easy to use.
TITop investment

Can’t send videos

I was going to send a video to maintenance but the app will only attach photos. I had a noise issue with a ceiling fan and couldn’t send a video to share what it sounds like.
KKozzy74

Kettler

Simple and immature technology
C1CRAP 100%

Buggy App

Runs slow and frequently shows errors. Some features are not working at all. Interface layout is okay but could be improved
S1Sergey V 123

It’s okay

I don’t like how I have to sign in every time to access the app it’s an inconvenience
KKvguitarpro360
See 53 more reviews

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User experience

🐞

Reported Bugs

11 issues

Login credentials not persisting after recent update

Bug

Remember me toggle not functioning

Bug

Frequent unexpected logouts

Bug

Thermostat schedule not executing despite being marked active

Bug

Slow module loading

Bug

App crashes when submitting requests

Bug

Screen scrolling issues in service request notes

Bug

Autopay charging inconsistently (up to 10 days late)

Bug

Community bulletin board not functioning properly

Bug

Password manager integration broken

Bug

Built-in keyboard missing special characters

Bug
✨

Requested Features

12 requests

Restore login credential saving functionality

Feature

Add biometric/fingerprint login option

Feature

Enable video attachment for maintenance requests

Feature

Allow editing/updating existing maintenance requests

Feature

Implement payment scheduling in advance

Feature

Add community social features and messaging

Feature

Faster bulletin post approval process

Feature

Itemized bill viewing capability

Feature

Reduce or eliminate service fees

Feature

Improve keyboard to include special characters

Feature

Add request confirmation notifications

Feature

Expand maintenance request category options

Feature

FAQ

What can I do with the KETTLER Resident App?

The app allows you to pay your rent, schedule maintenance requests for your unit, and connect with your community's management team. It serves as your central hub for all community-related activities.

Is the KETTLER Resident App free to use?

Yes, the KETTLER Resident App is provided free of charge to residents of KETTLER communities. There are no hidden costs or subscription fees associated with its use.

How do I submit a maintenance request?

You can easily submit a maintenance request directly through the app. Simply navigate to the maintenance section, fill out the required details about the issue, and submit it to your management team.

Can I communicate with my management team through the app?

Absolutely. The app provides a direct line of communication with your friendly management team. You can connect with them for any inquiries or assistance you may need regarding your community.