Pay pal
Over complicated
Difícil de usar
limite de gastos da conta atingido
Glitchy all the time
Ocean Plouf Baby
Rejecting ads
review
Crítica constructiva
Ad Previews Don’t Load
Não!
⭐ 1 Star — BEWARE
I authorized an ad for a short period of time as a one-time advertising campaign. I did NOT knowingly authorize Meta to continue running the ad indefinitely and charging my card day after day.
I only discovered what was happening when I reviewed my bank account and realized the charges had continued accumulating. At this point, I have been charged close to $1,000 for advertising that I never intended to continue on an ongoing basis.
To make matters worse, the results have been terrible. I work in a specific local market, yet many of the responses and leads generated from these ads have come from completely different states and areas that are not relevant to where I do business. Some of the people responding don’t even seem to understand what the advertisement is about. I do not feel that I received anything close to the value I would expect for the amount of money that has been charged.
I have contacted Meta multiple times, opened a dispute, requested a refund, and specifically asked for the continued charges to STOP. Instead of resolving the problem, I have received explanations about how their daily advertising budgets work while the charges continue.
What is especially concerning is how difficult it has been to stop the billing while the dispute is being investigated. I should not continue accumulating charges while waiting for Meta to address a billing dispute I have already reported.
BEWARE if you are considering spending money on advertising through Facebook/Meta. Make absolutely sure you understand how your campaign is being set up, whether it has a specific end date, what geographic areas your ads are targeting, and exactly how much you can ultimately be charged.
Based on my experience so far, I would not invest additional advertising dollars with Meta. The advertising results have been disappointing, the billing experience has been horrible, and getting meaningful assistance with the disputed charges has been incredibly frustrating.
I will return and update this review once Meta responds to my dispute. I sincerely hope they do the right thing, stop the continued billing, and reimburse the charges I am disputing.
Until then, my experience with Meta advertising has been awful. Beware.


