monday.com Reviews: Is It Legit?

Customer Experience

Positive experience47.9% of reviews
Neutral11.7% of reviews
Negative experience40.4% of reviews

~ Based on 626 written reviews from the US App Store.

What users say about monday.com

Is monday.com Safe?

monday.com - AI Work Platform appears safe based on user ratings. AppsHunter Safety Score for monday.com is 96/100.

This assessment is based on 48,370 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 48,369 App Store ratings for monday.com.

Is monday.com Legit?

monday.com - AI Work Platform appears to be a legitimate app. AppsHunter Legitimacy Score for monday.com is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Apple Watch Version

Ist eine Coole App fürs iPhone, wünsche mir aber eine Version für die Apple Watch.

Need billing access

Have to have billing access in the mobile app. This is 2026. Also, send the receipt WITH TAX in the email confirmation.

Constant issues

Our company has been using this app for at least six years. It originally was called the pulse when we first started and now it’s happily named Monday because Constantly glitches crashes. Etc the latest glitch is that the latest update repeats itself every 2 to 3 minutes no matter what is done it just continues to send the same update. Extremely annoying.
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Org Upgrade

So so so grateful for the non profit benefit Monday offers. This has been a tremendous tool and I can’t wait to learn it even more.

Updating & Task Glitches

I really like Monday.com’s website. It works great and does exactly what I need it to, but the app is so glitchy, especially when it comes to tasks.

For example, if I have a task marked “In Process” and change it to “Waiting for Approval,” the My Work page often won’t update to reflect that change. I can refresh it multiple times, completely close the app, and reopen it, and it still shows the wrong status. But if I actually click into the task, it shows the correct one.

It’s just frustrating because the whole point of the My Work page is to see all my assignments, deadlines, and priorities in one place. If it can’t even display the correct statuses, what’s the point? I can’t rely on it to keep my work organized if it’s constantly showing outdated information.

I love using Monday.com on my computer, but the app really needs some work.
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Yay! Love It!

Love this app… thanks for fixing the problem with the icon with the latest update with iOS 27. Looks great now. Thanks for listening to customer feedback and for finding solutions super quick for all of us who love your app. I am a big promoter of your product and love telling people about it. This app definitely help me stay organized and help me manage all of my projects and all of my tasks with my team!!
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Ai slop

Ever since their pivot to ai the app has taken a nose dive. They’ll post a big vibe coded update that breaks a ton of the base functionality of the app. There will be a flurry of updates and patches to get it running again only for them to break it with another update. If your a mobile team or workforce that was thinking of integrating this into your system and need a mobile app please look elsewhere.
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Monday makes Mondays

Monday is my go to tool for organising my work, from site visits, meetings, strategies, milestones, management of change, reporting, dashboards, VIBE apps, AI Agent builder, Monday has it all.

Super Slow Sometimes

The app is super slow at times and fails to load boards. Happens on data and wifi. CRM app is much better in Android for several reasons. iOS version is not as good. Connectivity to contacts is broken when using crm app

Loving the effectiveness

Monday.com is effective for our team. The way that we can check up on task and see performance measurements is great. The automations, integrations, and Ai agents within it make it awesome!

Impossible to manage billing

HOW COME NOW A DAY THEY ALWAYS MAKE IT IMPOSSIBLE TO UNSUBSCRIBE FROM SUBSCRIBTIONS!!!

Lack of Dashboard views

I do not see much of a reason to use this when My Work Dashboard - Items assigned to me can not be viewed. Horrible UX design. (And that is my career) You can see individual projects, but I have work spanning several projects… I can look by due date grouping, but there is no overall my work view… it is ridiculous.
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iPad app limitations

Monday desktop is great and we use it extensively. However, the iPad is glitchy and constantly needs to be refreshed which makes it a struggle to encourage my staff members to use it if they don’t work daily on a desktop and mainly on iPads. For how much I pay annually I expect more from the app.

More trouble than it’s worth

I tried to open a Monday link from a colleague on my phone. The site forces mobile uses to the app. So I download the app. App requires a login including my email address. Finally get the app installed and it’s a monster. Try opening the link again … just brings me back to the app, no doc in sight. So I asked Monday’s AI… it told me to try opening the link in a browser! (So I did, which sent me back to the app…) Now that I’ve uninstalled, I can start working on getting them to forget my email address…
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Unethical.

I’m forced to use this platform for my full time job and it really weighs on my conscious that they are a Zionist company who supports the genocide/ecocide of Palestine and it’s indigenous peoples. The AI features are also horrible.

new update broke it

been using this for ages and the new update DOESN’T WORK. it wouldn’t let me add a task to my board, the automations wouldn’t work. i deleted the app and redownloaded it and now it won’t let me log back in…

BEST APP EVER

Productivity has increased, I’m in love with all the filters, access to my info quickly and all the other fun things

Monday.com review

Monday is great, it’s helped my small business tremendously and we have only scratched the surface on what it can do!
Can’t wait to see what else Monday.com can help me with!

Uma da melhor ferramenta empresarial que já usei

Melhor ferramenta que tem no mercado.

Accessibility

It seems like every time I try to do something. I am unable to do it and every time I try to get a hold of somebody there’s always a problem.