monday.com User Reviews

Customer Experience

Positive experience48.1% of reviews
Neutral11.7% of reviews
Negative experience40.2% of reviews

~ Based on 605 written reviews from the US App Store.

What users say

Is monday.com Safe?

monday.com - AI Work Platform appears safe based on user ratings. AppsHunter Safety Score for monday.com is 96/100.

This assessment is based on 47,391 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 47,391 App Store ratings for monday.com.

Is monday.com Legit?

monday.com - AI Work Platform appears to be a legitimate app. AppsHunter Legitimacy Score for monday.com is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Solution

Things are super easy . Takes care of all our needs from lead to deal to deployment to service cases ! With the new Ai features the sky is the limit .

Notifications are bugged on IOS

I can’t see any of my notifications in the app, it just keeps loading forever.

Get your email marketing right

I got 3 same marketing emails in a row when i press unsubscribe it says cannot unsubscribe.

Get it right, my whole company uses monday & we don't need more promotional marketing emails.

If this keeps up we will switch.

Great version of the desktop app

Well maintained and useful version of the desktop app.

I’ve had enough

I have to use this app to upload pictures for my job and I’m so tired of how horrible the compression algorithm is for upload pictures I find myself having to upload 1 picture at a time because if I upload more it acts like it’s stuck on a loop trying to upload the photos until it eventually fails and then I have to try again and again and I use to think it was my signal but it doesn’t matter if I have five bars or two it just doesn’t work as it should and I’m tired of it please fix this.
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Mobile version is useless

The desktop version is fine but the mobile app is completely useless. You can’t access anything or add any new notes or activities. It seems to have been this way for years based off of other reviews. Not sure why you would even create a mobile version if it serves no purpose

Your G’s can’t join your team

So we’re making a app and then we can’t send emails to eachother with right settings on and we can’t invite eachother, highly disappointed with this lack of level on understanding what to do. like you need a tutorial

It’s a slow app that glitches

We use this in our Salon and Spa to be in communication with our team, we have a daily carryover note that we do for each month and by the time you get to the 15th you cannot open it on your phone and if you try to type something, it deletes it and when you open it on a computer, everything is mixed up.
If it didn’t lag, it wouldn’t be so bad
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iPhone Widgets need improve

Overall I love Monday and the app makes it easy to access boards when needed. Unfortunately it can be a bit tedious to get to a specific board in the app. I would LOVE a home screen widget that would let me see my todo list and let me change the status of it without having to dig through the app. 🩷 to the Monday team!
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Game Changer

This app is great and continues to evolve to help my company scale and grow! Leveraging the AI employees to their full potential is incredible. I sometimes look at what I built from scratch in amazement!

Cannot Cancel from App

There is no way to cancel from a phone. There is no option from the app and the website will automatically reroute you to the app every time. I cannot find a work around to cancel via phone.

Much better apps available

App is basic, overpriced, and you have to jump through hoops to get a refund. Better options out there.

Like it

It’s simple, straightforward, easy to use. I like the platform.

Always a Case of the Mondays

This platform only adds stress to the job. So many bugs all the time and so many UX issues. Wish my job would kick it to the curb.

Fehlerhaft und nervig

Die iOS App ist ein Albtraum, man kann nicht in Dokumenten schreiben, nach dem ersten Buchstaben wird eine komplett andere Version angezeigt. Eine absolute Zumutung

Trash

My photos always fail to upload.

Awful mobile app

Everything is glitchy and unreliable.

Bubby and Finnegan

Terrible. Good for Gatekeeper Press and terrible for the author. Takes the joy out of producing a book.

Over charging

Monday, just billed me £156 even though I only have 5 paid seats, because I did have 6 it seems I still have to manually request them to down grade back to 5 - so they have been charging me for 10 seats because that’s the next payment threshold. Funny how they upgrade the fees automatically but don’t automatically downgrade!
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Can’t live without it

This app has completely changed the way I do business. I am so much more organized now! Highly recommend