Simply unavailable
I don’t know why I’m paying fees for. This service these days is never available. As a person who lives a bit far, I rely on safely reaching my home late night from my shifts. I’ve had to use BlueBikes at 1:30 am on a cold night just because I couldn’t get a RedEye for over an hour and no other transportation was available.
RedEye algorithm at night should prioritize people living a bit far.
RedEye algorithm at night should prioritize people living a bit far.
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Won’t work if you stay more then 1 mile
It never works for the people who stay on the very edge of the 2 mile radius even if it fall under the 2 mil radius. Specially the JP people they will never get a red eye. You will die booking a red eye but you will never find one never. Literally in my 2 years you I’ve noticed if you stay under 1 mile radius or 1.2 you will get a red eye within 5 mins but Jamaica plain which is 1.8 or 1.9 boom you’re done bruh go alone the way you want. Worst feeling ever.
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Kate
WHY does my app always say that the shuttle is “1 minute away” and then I end up waiting for 25 minutes? Absolutely ridiculous. I always end up back at my apartment at least 45 minutes later than if I just took the T.
Basically you can rather walk
The drivers just park the vehicle a few minutes away from the pick up point and stall there for more than half an hour for no reason and we end up waiting in the cold the whole time.
late and hard to book
the van always goes on 15 minute breaks when it says it’s 1 minute away. it should be easy to fix this so the time is accurate. they’re also incredibly hard to book and sometimes drive recklessly.





