Happy customer
Fast delivery, Easy returns and it’s a good shopping experience
S1Sira 19898
Response from developer
Hey Sira, thank you for taking the time to share your feedback. Happy shopping!!
Delayed Delivery
Not at all stick to delivery timeline. Piece of Cr*p
TSTanya Sakhun
Excellent service
I like shopping from Nykaa
KBKinder bhullar
Products and service
The worst products that can be bought and the world’s worst customer service
SSShaan suresh
Response from developer
Hey Shaan, we regret to hear this, we'd like to know what went wrong and help you with it. Please Facebook Inbox us with your order number so that we can have this addressed.
This app is a total disappointment
I’m genuinely disappointed with my recent experience with Nykaa. I ordered 3 pants on 16 August, and the expected delivery was 18–19 August. Since the delivery date was early, I planned to use these pants for my upcoming trip and didn’t arrange any backup. However, the order was delayed, and when it finally arrived, 2 of the 3 pants were the same color, even though I had ordered 3 different colors.
I requested a replacement, and the incorrect pants were collected on 22 August. The replacement was supposed to arrive today, 24 August, but I’m now being told it will be delivered on Wednesday. I’m leaving Delhi tomorrow, so this delay means I won’t be able to use them for my trip.
I’ve also tried contacting customer support through both calls and messages, but I haven’t received the kind of assistance or resolution I expected. The repeated delays and lack of proper communication have been very frustrating.
I hope Nykaa takes this feedback seriously and improves its delivery and customer support process.
I requested a replacement, and the incorrect pants were collected on 22 August. The replacement was supposed to arrive today, 24 August, but I’m now being told it will be delivered on Wednesday. I’m leaving Delhi tomorrow, so this delay means I won’t be able to use them for my trip.
I’ve also tried contacting customer support through both calls and messages, but I haven’t received the kind of assistance or resolution I expected. The repeated delays and lack of proper communication have been very frustrating.
I hope Nykaa takes this feedback seriously and improves its delivery and customer support process.
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YYoushoulddobetternykaa
Response from developer
Hi, we’re sorry to hear this and would like to investigate the issue. Please send us your order number via Facebook Inbox so we can assist you further.
