Optum Engage User Reviews

Customer Experience

Positive experience43.2% of reviews
Neutral4.0% of reviews
Negative experience52.8% of reviews

~ Based on 544 written reviews from the US App Store.

What users say

Is Optum Engage Safe?

Optum Engage appears safe based on user ratings. AppsHunter Safety Score for Optum Engage is 94/100.

This assessment is based on 7,707 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.8% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 7,707 App Store ratings for Optum Engage.

Is Optum Engage Legit?

Optum Engage appears to be a legitimate app. AppsHunter Legitimacy Score for Optum Engage is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

So good

My health

Great experience

No stars if I could

You wouldn’t allow me to redeem anything I earned. A waste of my time and you kept my resources

FIRST

REVIEW HEALTH

Good to go

1234

Na

Na

Exercise

Exercise

Why Can’t I Use Face ID to Unlock????

If my Bank can do this why can’t Optum engage. They just want to cheat you out of HSA dollars.

App keeps signing me out. Sooo frustrating.

Good place to start

This is the first time I am using this app and it seems user friendly at this point , I like the survey questions and it was easy to answer. Thank you!

Not working

The app will not let me complete registration.

Healthy Mindset

Time to keep moving and feeling good!

Very Easy

It is very easy to navigate

Works only a fourth of the time

Would love to use it more to compete in worrk challenges but even though it says it synced nothing shows up. I believe that testing applications is not one of Optum’s strong points. It has costs me money not having this work ergo the rating of one star.

Stride is SO Glitchy!!!

First I am annoyed how this app will randomly sign you out of your account so you loose days to sync steps.

Second, now when I’ve signed in it still shows 0 steps. I walk over 2-3 miles a day. It is so upsetting that I am loosing out on my Stride rewards because this app DOES NOT WORK! Please fix ASAP.
Thnx.
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Miss the old app

I'm not a fan of this app at all, Rally was much better. This Optum Engage app is not easy to navigate, it is not nearly as easy to check in for daily activities so I don't even bother anymore. I used to log into Rally app constantly, I can't stand logging into this one. And now the thing that prompted me to put this review in: I went to check my steps and make sure everything is syncing and for some reason one day out of the month doesn't have the correct amount of steps and of course that is one of the days that I met the goal that counts towards my 12 for the month. Every other day is fine. I really don't understand when companies take products that seemingly work well and change them and it is worse.

7/24/26 update: it took well over 2 weeks for that one day, 7/3, to FINALLY update and show completed this week.. and now 7/23 won't sync properly. My 12th day, the one that gives me my reward. All other 21 days this month synced properly on the actual day with no issues. So frustrating.
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Garbage App

Doesn’t read info from Apple Watch or phone, consistently. Tired of deleting, redownloading, connecting device un-connecting device. Sometimes it works, sometimes it doesn’t. Too much of a hassle

Excellent program

App is super user friendly.

Terrible app

Syncs one day, the next day it doesn’t. Check everything and then go back and everything is unchecked. Continuously have to restart missions/challenges. So dysfunctional. Employer should have stuck with the rally app.

Mrs.

Yes

Utter trash

Everyone involved should apologize to America.