PayPal Reviews: Is It Legit?

Customer Experience

Positive experience20.9% of reviews
Neutral5.1% of reviews
Negative experience74.0% of reviews

~ Based on 5,912 written reviews from the US App Store.

What users say about PayPal

Is PayPal Safe?

PayPal - Pay, Send, Save appears safe based on user ratings. AppsHunter Safety Score for PayPal is 96/100.

This assessment is based on 6,298,687 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 6,298,687 App Store ratings for PayPal.

Is PayPal Legit?

PayPal - Pay, Send, Save appears to be a legitimate app. AppsHunter Legitimacy Score for PayPal is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s the worst way to transfer money.

Every thing takes 3 times longer to verify and just start and don’t even get me started on the PayPal gift cards I had 90$ lost from it and I couldn’t spend it anywhere.

Ms Blanca

I have PayPal an love it. I use it for most of my Children’s gifts. Easy to use snd understand!

New update trash

This new update is garbage! I can't even add funds to my account to pay my credit card bill without having to call in and talk to a robot.

I’m not crazy about the new format

The new format is not user friendly. I’m not usually one to complain about updated apps but this one is really annoying. The settings and logout buttons should be easily accessible on the main screen, not buried in the app somewhere. Boo!

New App Design

The service is great, but this latest design of the app is deplorable. If there was ever an unneeded update it is this. Oddly moved basic items, weird fonts, giant advertisements. Terrible.

Horrible

No international transfers.

My PayPal Debit Card

I can use My PayPal Debit Card just about anywhere Debit and Bank Cards are accepted🤫!?

Gets worse with every update.

With every update, it gets worse and worse. It’s harder to find things. It’s more complicated to find things and it gets more commercialized. Eventually, we will obviously move to another app.

No one I know like this anymore, but it’s always impressive, That still has a high rating.

App update

The update is total trash. It updated now I can’t even use the app and am locked out. Please fix the update!!!

delete my review again🤡

DO NOT transfer crypto to inept paypal wallets. Their support offices arent open on time and your crypto will simply disappear even though everything is correct! and Now it wont let me withdraw from my pay card. If it was my card denying it, id get noti’s.
This is paypal refusing my services because I have an app trying to charge me $150.
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Latest Update is Poorly Thought Out

The new layout is terrible. It's crowded & not user-friendly. The previous layout was minimalist & easy to navigate. Why not leave well enough alone? Disappointed.

Cant withdraw money bad update.

What’s happened to the app? I can’t even see how to send money. Convoluted and involving third parties now. I just want to send a small amount of money to my bank account.

PayPal is a great app

It’s easy to use and I haven’t had any problems with receiving money. I also feel my money is safe when I use it,

Bad app interface

They just updated the app and now it freezes every time you attempt to transfer moneh

Scammers

Explaining a PayPal scam: some people send money to your account, then they open a dispute saying they didn’t get their purchase. PayPal refunds them but charges the fee to you. Everyone’s happy—the scammer keeps the cash, PayPal earns its fee, and you get screwed. Support won’t help either. It’s a scam, plain and simple!
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Doesn’t work

Transfer funds doesn’t work anymore. They broke it in the last update. Literally doesn’t let you transfer funds out to your bank. You have to do it from your computer now. Just a sneaky way for PayPal to retain more of your money.

Horrible Redeisgn

Why did you break the app? The previous design was fine. I couldn’t find PayPal credit in the new design resulting in a late payment.

New update glitched payment system

It’s impossible to make a payment to PayPal Credit now, what did you do??? And why is PayPal Credit moved to my Business profile Tab instead of Personal?

Worst Fintech product in existence

Nothing needs to be said. This 4.8 star rating is botted

Synchrony Scammers

I do not advise using Synchron’s credit line.

They will claim you never submitted a payment just so they can charge you a late fee.