PayPal Reviews: Is It Legit?

Customer Experience

Positive experience20.7% of reviews
Neutral5.1% of reviews
Negative experience74.1% of reviews

~ Based on 6,050 written reviews from the US App Store.

What users say about PayPal

Is PayPal Safe?

PayPal - Pay, Send, Save appears safe based on user ratings. AppsHunter Safety Score for PayPal is 96/100.

This assessment is based on 6,299,105 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 6,299,085 App Store ratings for PayPal.

Is PayPal Legit?

PayPal - Pay, Send, Save appears to be a legitimate app. AppsHunter Legitimacy Score for PayPal is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Biggest Ripoff Going!

Use any other service then PayPal! It is the worst most crooked app available! They hold your money, don’t protect you on certain transactions but do on others and the biggest jokes are that they will limit your account and in order that you don’t change methods they block you from issuing a refund to the buyer which boils down to outright theft because there should never be a reason you can’t issue a refund and then to spit in your face some more when they limit your account you lose access to every feature except get this, you can still receive money! What a joke! Stay away!
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Glitch

Order placed and not coming through

Money steelers

Zero support. Garbage service

App is almost 1 GB!?

Talk about software bloat! This thing is 816 MB! Geezus!!

iPhone Duo support

Hi. Please update for iPhone Duo screen. Many thanks

Permanently restricted for no reason.

PayPal used to be a reputable company. I created a account to start a business and was permanently restricted for no reason because of this I can no longer use PayPal . This company will close your account just because they feel like it and along with it, can keep your money inside for up to 120 days. I have filed a complaint with the Better Business Bureau. Do not trust this app.
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Permanently banned

Permanently shut off my account nor can I make a new one for no reason. Not allowed to appeal or anything.

So many other better options

If you ever have a dispute their buyer protection is useless.

Very annoying glitch that’s driving me insane

I don’t use PayPal often but I had to lately and there’s this glitch where it gets stuck in a loop with the Face ID. I had to delete it 4 times and redownload it four times and it still giving me problems. I cannot go to customer service because the app is glitchy.

High transfer fees and long waiting times. Do not recommend just get Zelle.
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Log out

I can’t log out. My name appears at the top but when pressed nothing happens. I can’t log out

I like it it voice

Kind-also pleasant

Can’t log in

The app just stopped working. It accepts my TOTP code and then just stays on the 2FA screen and doesn’t go any further

f

u

Closed account

Will never ever use PayPal again closed my account without any confirmation as to why and has been with holding the money I have in my account and still has it

Garish app update

New app is hard to use and even harder to find activity information amongst all the adverts and junk. Can’t find the debit card points to tell whether they’re adding the correct amount, which makes me think they aren’t. I’ve resorted to using the webpage instead. Just as hard to find customer service contact after going around in circles with ***ing useless AI.
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Latest update

The logout button is now hidden in settings, (I’m grumpy)

The worst company in the world

The app is terrible. They use their own transaction rate by default when you buy something I foreign currency.

Worst appp ever

Please stay away from this app it is so useless there’s a reason why PayPal stock is going down

Now I remember why I deleted it over a decade ago.

Shady platform. All around.

You fkd it up

This new update is the absolute worst. Do you even have people checking to make sure the changes work- especially the ability to transfer money which is the primary purpose of the app, NOT an entire home page dedicated to advertisements?! I needed that money in my bank and I now can’t put it there. Disgusting and disgusted.
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