PocketSuite Reviews: Is It Legit?

Customer Experience

Positive experience82.9% of reviews
Neutral2.6% of reviews
Negative experience14.5% of reviews

~ Based on 345 written reviews from the US App Store.

Is PocketSuite Safe?

PocketSuite - Schedule Clients appears safe based on user ratings. AppsHunter Safety Score for PocketSuite is 88/100.

This assessment is based on 1,830 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.4% of ratings point to a safe experience
3.6% of ratings suggest some concerns
11.0% of ratings point to a risky experience

~ Based on 1,830 App Store ratings for PocketSuite.

Is PocketSuite Legit?

PocketSuite - Schedule Clients appears to be a legitimate app. AppsHunter Legitimacy Score for PocketSuite is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pocketsuite for Dog Businesses

I have been with Pocketsuite several years now and I still think the software itself is robust and the people behind it are amazing. Yes, you get to talk to real people. They have a great library of video tutorials that I still refer to. Their White Glove Service is terrific. One of the outstanding features is that they keep making improvements to both the mobile app and the desktop app. I think they really listen to their clients — do you know how rare that is these days?! Anyway, I really appreciate Pocketsuite and the people who stand behind it!
Show more

Switched from acuity

I am loving this app so far! They make it very easy to use, set up contracts and contact support. I love that the app offer pay in 4 options for my clients. And that the messages are tight in the application. I love the smart campaigns to automatically text clients, I just wish that I could see an exact time and exact clients to send them to. Overall I am really enjoying the app.
Show more

Great App!

PocketSuite is such a wonderful app for cosmetologists! It offers so many useful features and gives you the flexibility to create different services, set custom prices, and manage your business in a way that works for you. Everything is easy to use, and it really helps make running my business feel more organized and manageable. I’m so glad I use it!
Show more

Easy to Use and Clients love the easy check out system

Only app that gives the ability to accept booking before they are added to my calendar. Clients also love the fact that I can text a payment to them and they can check out via their phone

Makes life easier

I’ve been using PocketSuite to help manage my massage therapy practice for over 3 years and can verify this app has helped my business run smoothly. Everything from efficient online scheduling, appointment reminders, contacts and forms, secure payment and client communication, packages and products,…this app has it all. Even better, there’s a responsive support staff to answer any questions that I have. The developers are responsive to users suggestions and keep making the app more robust. Keep up the good work! Highly recommended.
Show more

Best business app

I’ve been running my detail business for 5 years now and for 3 of those used PocketSuite. It’s the easiest to use for both clients and business. My clients always say how easy it is to book, pay, etc. Anytime I have an issue or question their support answers pretty quick. They will even go into my account and fix stuff for me that I wasn’t using correctly. Nothing but positive things to say. It’s worth every penny.
Show more

Best in the game

Love using PocketSuite! It very easy, practical and gets the job done.

Easy and affordable

PocketSuite is easy to use for my clients and myself! They are always updating and making things easier and better for my business 10/10 recommend

Great app

It’s has been great for my Company an some of my clients and some they don’t like because we seen them remainders to get they’re vehicles Detailed or Wash even though they signed up too get TXT but so far it’s been great

Scam

Honestly screw this app. They have been holding $3k of mine for a week now and refuse to tell me why. It’s impossible to talk to someone. The whole company is a big scam

Pocketsuite Capital

If your business regularly accepts large payments from clients — DO NOT ACCEPT THE STRIPE CAPITAL LOAN OFFER.

The repayment structure is based on a fixed percentage of every payment processed through Stripe. This means a single large client payment could result in $1,000 or more being deducted toward the loan in one transaction alone — regardless of whether your minimum payment requirement has already been met for that period.

For businesses that collect large upfront payments to purchase parts, equipment, or materials on behalf of clients, this structure creates a direct conflict as those funds are not business revenue but are treated as such for repayment purposes.

Proceed with caution and consult with a financial advisor before accepting any revenue-based loan offer
Show more

Soo simple and everything I need!

I’m a solo esthetician and my clients and I have experience with a lot of different booking systems. PocketSuite has been such a simple system but includes everything I need! My clients tell me often that they love how easy it is to book and don’t have trouble finding or rescheduling appointments if need be. I truly feel like the first experience of booking you that clients have sets the tone. I even have other service providers asking about my booking system so that they can join too. Very much affordable as well, while still including things you need to run your business!
Show more

Thankful

Truly blessed to have such a wonderful app that helps me to be able to keep everything organized and where it needs to be so that I’m always on time and can make sure that the app is easy for my client to book their services and make their payments with no issues. Thank you so much.

Good verging on great

They are constantly adding new features and trying to offer a lot of options, which is good but also makes it glitchy. Overall it’s great for solopreneurs, harder for larger teams. Does not integrate with email marketing.

Love

The app makes it soooo much easier to

meh

not my favorite; super clunky and very little personalization

♥️

I have been with them for 3 years now!

Multi Functional

Pocketsuite is a point of sale app, and a scheduling app. Your subscription includes a separate phone number that your clients can call and text you on so you don’t have to give out your personal cell number!

They allow me to keep track of my clients, how many sessions have used how many they have left how much I have earned from each client over their entire time with me!

I can set up work clothes that take certain tasks off of my plate, but I can individualize and personalize the messages that go out so clients feel special and important.

The staff is very helpful. Sometimes the White club concierge appointments take longer than the 24 hours that are promised, but they help you create a site that will be easy for you and your clients to use
Show more

Best online scheduling system

This is, by far, the best and easiest online scheduling system I’ve ever used for my massage therapy business. I appreciate the quick and responsive support team as I switched over from another platform especially the efficient pro named Ashley. Thank you, PocketSuite team!

Top Notice Support

Kristina has provided some of the best customer support I’ve experienced in my career. She’s knowledgeable, responsive, patient, and always goes above and beyond to ensure every issue is resolved. PocketSuite is fortunate to have her on their team. Thank you, Kristina, for your outstanding support!