Love
The app makes it soooo much easier to
meh
not my favorite; super clunky and very little personalization
♥️
I have been with them for 3 years now!
Multi Functional
Pocketsuite is a point of sale app, and a scheduling app. Your subscription includes a separate phone number that your clients can call and text you on so you don’t have to give out your personal cell number!
They allow me to keep track of my clients, how many sessions have used how many they have left how much I have earned from each client over their entire time with me!
I can set up work clothes that take certain tasks off of my plate, but I can individualize and personalize the messages that go out so clients feel special and important.
The staff is very helpful. Sometimes the White club concierge appointments take longer than the 24 hours that are promised, but they help you create a site that will be easy for you and your clients to use
They allow me to keep track of my clients, how many sessions have used how many they have left how much I have earned from each client over their entire time with me!
I can set up work clothes that take certain tasks off of my plate, but I can individualize and personalize the messages that go out so clients feel special and important.
The staff is very helpful. Sometimes the White club concierge appointments take longer than the 24 hours that are promised, but they help you create a site that will be easy for you and your clients to use
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Best online scheduling system
This is, by far, the best and easiest online scheduling system I’ve ever used for my massage therapy business. I appreciate the quick and responsive support team as I switched over from another platform especially the efficient pro named Ashley. Thank you, PocketSuite team!
Top Notice Support
Kristina has provided some of the best customer support I’ve experienced in my career. She’s knowledgeable, responsive, patient, and always goes above and beyond to ensure every issue is resolved. PocketSuite is fortunate to have her on their team. Thank you, Kristina, for your outstanding support!
Small business must have
I’ve been using PocketSuite for years, starting with my dog walking business and now for my dog training business. Looking back, I honestly don’t know how I managed without it.
PocketSuite has made every part of running my business so much easier. I use it for scheduling classes, sending invoices, processing payments, communicating with clients, and keeping notes on each dog and client. Having everything in one place has saved me so much time and helped me stay organized.
As a small business owner, it has also made me look much more professional. My clients love how easy it is to book appointments and pay securely online, and I think it gives them confidence knowing everything is simple and reliable.
What I appreciate most is that PocketSuite has grown with my business over the years. It’s more than just a scheduling app. It’s become an essential part of how I run my business every day.
If you’re a service-based business owner, I can’t recommend PocketSuite enough. It’s one of the few tools that has truly changed the way I work, and it’s been worth every penny.
PocketSuite has made every part of running my business so much easier. I use it for scheduling classes, sending invoices, processing payments, communicating with clients, and keeping notes on each dog and client. Having everything in one place has saved me so much time and helped me stay organized.
As a small business owner, it has also made me look much more professional. My clients love how easy it is to book appointments and pay securely online, and I think it gives them confidence knowing everything is simple and reliable.
What I appreciate most is that PocketSuite has grown with my business over the years. It’s more than just a scheduling app. It’s become an essential part of how I run my business every day.
If you’re a service-based business owner, I can’t recommend PocketSuite enough. It’s one of the few tools that has truly changed the way I work, and it’s been worth every penny.
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Shine Squad Auto Detailing
This app has made it so much easier for myself and clients to book their vehicle details. It has allowed my business to stand out amongst others with the ease and professional set-up it has provided. I highly recommend this app and platform to other business individuals.
Sucks
This app wants me to pay over $50 dollars a month and is so complicated …. Then to text customers on the app the want a extra $25 not worth it
Best app for photographers
This app makes my every day much easier with quick links, direct payments and easy invoicing. Been a great way to run my business for 10 years now.
Easy to use
I love that everything is integrated in one app. So easy and simple to use.
This app has changed my game on scheduling my clients.
I am still learning how to maneuver it. But the start up was very easy. Now 6 months in. I am looking forward to learning all the tools offered. This app has made me super organized. I appreciate the quick response when I have questions. Thank you.
Hair styles
This site is great. I have been using PocketSuite for 8 years now and I love it. Wouldn’t trade it in for nothing else.
DON’T DO IT
Quite possibly the worst customer service experience I’ve ever had. All these 5-star reviews have to be paid off or bots. There’s no way.
There is no direct phone number to reach a real person. Your only options are email or the in-app chat, which claims responses within 5–10 minutes. In reality, it was over 24 hours before I received a response—and many messages went unanswered.
Without any warning or explanation, they changed my account from a business account to a customer account simply because I was using the platform for appointment scheduling instead of processing payments through their system. As a result, my business profile, services, and appointment calendar were erased.
This left my clients confused and forced me to scramble to figure out who was already booked. For a business owner, that’s completely unacceptable.
When I finally heard back from support over 24 hours later, their solution was simply to create a brand-new account and start over. I had already spent hours setting everything up the first time (despite their claim that setup only takes about an hour), and they offered no assistance or way to restore my account—even though the issue was caused by their actions.
If you rely on your scheduling software to run your business, I would strongly recommend choosing a different platform. Losing your calendar, services, and client information without warning, combined with nearly nonexistent customer support, is simply not worth the risk.
I’ll be taking my business elsewhere.
There is no direct phone number to reach a real person. Your only options are email or the in-app chat, which claims responses within 5–10 minutes. In reality, it was over 24 hours before I received a response—and many messages went unanswered.
Without any warning or explanation, they changed my account from a business account to a customer account simply because I was using the platform for appointment scheduling instead of processing payments through their system. As a result, my business profile, services, and appointment calendar were erased.
This left my clients confused and forced me to scramble to figure out who was already booked. For a business owner, that’s completely unacceptable.
When I finally heard back from support over 24 hours later, their solution was simply to create a brand-new account and start over. I had already spent hours setting everything up the first time (despite their claim that setup only takes about an hour), and they offered no assistance or way to restore my account—even though the issue was caused by their actions.
If you rely on your scheduling software to run your business, I would strongly recommend choosing a different platform. Losing your calendar, services, and client information without warning, combined with nearly nonexistent customer support, is simply not worth the risk.
I’ll be taking my business elsewhere.
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Are they stealing $4933.34 of my income?
I started collecting money from clients using their platform on June 17th.
14 days later, they refuse to deposit money I’ve earned into my account.
They are also no longer responding to my messages nor updating me on why they refuse to release money I’ve earned.
But they did manage to remind me that I have a payment coming up in a couple days after the free trial ends.
The free trial has honestly cost me much more than it’s worth. Do not recommend at all.
14 days later, they refuse to deposit money I’ve earned into my account.
They are also no longer responding to my messages nor updating me on why they refuse to release money I’ve earned.
But they did manage to remind me that I have a payment coming up in a couple days after the free trial ends.
The free trial has honestly cost me much more than it’s worth. Do not recommend at all.
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Love PocketSuite
I’ve been using PocketSuite for 5 years
Great option for beauty pros
PocketSuite is a great booking site option for Solopreneurs and people who have a team. They are constantly adding updates to the app. Looking forward to them making it a little bit more visually aesthetic, but it’s definitely worth it!
Pocketsuite makes my business go smoothly
Without Pocketsuite. Where would I be? That’s the question I ask myself everyday.
Easy for us
This is a great app, easy for doing my scheduling, invoicing and income
Professional, organized, easy to use
I’ve been using this booking platform for my esthetics business, and it has made a huge difference in how I run my day-to-day operations. One of my favorite features is having a dedicated business number, which allows me to keep a clear separation between my personal and business communications. It makes everything feel much more professional and organized.
I also love the deposit feature and the flexibility to choose different deposit amounts for each service. It helps protect my schedule and significantly reduces last-minute cancellations and no-shows.
Another feature I absolutely appreciate is that all consent forms, intake forms, and contracts are completely electronic. Everything is easy for clients to access, complete, and sign online before their appointment. This has taken so much administrative work off my plate and streamlined my entire client experience.
The platform automates so many of the tasks that used to take up valuable time, allowing me to focus more on what I actually love doing—working with my clients and providing skincare treatments. It has truly helped me run my business more efficiently, and I would highly recommend it to any beauty professional looking to simplify their operations.
I also love the deposit feature and the flexibility to choose different deposit amounts for each service. It helps protect my schedule and significantly reduces last-minute cancellations and no-shows.
Another feature I absolutely appreciate is that all consent forms, intake forms, and contracts are completely electronic. Everything is easy for clients to access, complete, and sign online before their appointment. This has taken so much administrative work off my plate and streamlined my entire client experience.
The platform automates so many of the tasks that used to take up valuable time, allowing me to focus more on what I actually love doing—working with my clients and providing skincare treatments. It has truly helped me run my business more efficiently, and I would highly recommend it to any beauty professional looking to simplify their operations.
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