Skip it
This app is cool to use but if you ever attempt to close account or cancel membership the app makes it so hard to stop. Even when you follow the directions listed it doesn’t go thru with the account deletion. You have to email support but that takes forever and a day to the point that you get charged several times before it actually deletes your account. It’s very frustrating that an account focused on financial health can make it incredibly difficult to cancel when you choose to no one utilize it. Very dissatisfied
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Service
Absolutely HORRENDOUS service. If you want to throw your money in an account and have them lock you out of it randomly and then not want to give you access back to it for weeks at a time then this is the app for you! I’ve been kicked out of my account due to their own doing now I have a hefty sum of money sitting somewhere I have no access to. All support says is we are working on it. Days on end. Absolutely terrible platform. If I could give 0 stars I would.
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Social security needed?
I updated my app and they are now requesting your home address and SSN. Why is this needed. Unable to access account until I enter that info. Continuing to withdraw from my bank account
Overdrafts my account monthly
It keeps taking money from my checking account that I do not have in there. I’m in the red $600 at the moment because of this app. It happens often.
The best
I love the app especially while on vacation. Great and secure to use. Thanks to everyone who helped out
