Report non-emergency issues like potholes and graffiti directly to the City of San Diego. Users can submit photos with location data to track the progress of their reports.
What We Love
- 👍 Easy and convenient to use
- 🚀 Quick response times for certain issues (graffiti, potholes, street lights)
- 📸 Ability to submit photos with reports
- 📧 Good email communication and acknowledgment of submissions
- 🔄 Helpful follow-up with resolution photos
- 💡 Better alternative to calling or filling out forms
- 🎯 Clear categorization of issue types
- 📍 Map feature showing reported issues
Room to Improve
- ⏱️ Inconsistent and slow response times overall
- 🚫 Reports closed without action taken
- 🔒 Privacy concerns with public display of personal information
- 📍 Auto-location feature frequently inaccurate
- 🌐 App redirects to website for form completion
- ❌ No ability to edit or delete submitted reports
- 🚫 Geographic limitations (out of service areas)
- ⚠️ Reports auto-close immediately after submission
- 😤 Lack of follow-up communication on many reports
- 🎪 Appears to game statistics by closing reports without resolution
- 🏘️ Unequal service quality across neighborhoods
