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Samsung Smart Washer

Samsung Smart Washer

by Samsung Electronics Co., Ltd.

270 ratings
275 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • March 12, 2013
  • September 3, 2023

Features

Developer

Samsung Electronics Co., Ltd.
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Samsung Smart Washer screenshot #1 for iPhone
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Samsung Smart Washer screenshot #3 for iPhone
Samsung Smart Washer screenshot #4 for iPhone
Samsung Smart Washer screenshot #5 for iPhone
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About

This app helps diagnose and resolve issues with Samsung washing machines. It uses your phone's camera to recognize error codes displayed on the washer and provides guidance on how to fix them. Ensure your washer and phone are compatible for optimal performance.

✓Smart Check error recognition
✓Error code guidance
✓Troubleshooting steps
✓Washer compatibility check
Show original description

What users say

Summarized from real user reviews of Samsung Smart Washer. Based on 270 reviews and a 1.6/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 👍Easy to use
  • 🚀Washer and dryer work well
  • 🤖Diagnostic tool for error codes

Negative things

  • 🐛App doesn't connect to washer/dryer
  • 🔌Connectivity issues with WiFi
  • 🤷‍♀️Limited functionality compared to manual controls
  • 🕰️Notifications and monitoring don't work as expected
  • 🗑️App is outdated and unsupported
See all reviews

What's New in Samsung Smart Washer

2.1.39

September 3, 2023

Support for new error codes added.

User reviews

Most RecentHighest RatedLowest Rated

Huh?

Does this app actually do something?
WFMWLWFMWL

Não funciona

Não funciona
Janaína OliveiraJanaína Oliveira

Excellente Application !

Ayant utilisé Smart Washer pour la première, la correction du défaut de mon lave-linge a été effectuée en moins d’une minute !

Les commentaires négatifs de certains utilisateurs n’ont donc pas lieu d’être !

Merci Samsung pour votre implication et votre sérieux dans tous les domaines ! 😊👏🙏👌
Thony1984Thony1984

Дуже хороший додаток

Я вже можу підключити правку будь-яку від Samsung і ще iOS підтримка 8
Сподобалася цей додатокСподобалася цей додаток

Worst solution ever

Leave it to Samsung to create a more complicated solution to something as simple as post codes for a motherboard. This could be searchable. But instead I spend 5 minutes trying to get this app to correctly identify something that could easily be “C6”. And in the end it tells me nothing is wrong with my non-functioning dryer.
Show more
hoytster88hoytster88
See 270 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes frequently

Bug

Fails to recognize connected appliances

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

4 requests

Ability to control washer/dryer remotely

Feature

Customization options for wash/dry cycles

Feature

Compatibility with more appliance models

Feature

Improved notifications and monitoring features

Feature

FAQ

What does the Samsung Smart Washer app do?

The Smart Washer App assists users in diagnosing and resolving issues with their Samsung washing machines. It utilizes your smartphone's camera to recognize error codes displayed on the washer's control panel and provides instructions on how to address the problem.

How does the app recognize error codes?

The app features a 'Smart Check' function that uses your phone's camera to scan and recognize error codes displayed on your Samsung washer. For best results, ensure proper lighting and angle the camera correctly for accurate recognition.

Is the Samsung Smart Washer app free to use?

Yes, the Samsung Smart Washer app is available for free. There are no in-app purchases or advertisements mentioned in its description.

What washing machine models are supported by this app?

The app supports Samsung washer models that have the 'Smart Check' function marked on their control panel. You can also verify compatibility by checking your user manual. The 'Smart Check' feature might be labeled as 'Smart Care' depending on the language settings.

Can I use this app with any smartphone?

The app's functionality is guaranteed for supported washer and smartphone models. While it might operate on other models, performance is not guaranteed. Font settings on your mobile phone may also affect the app's screen appearance.