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Cannot use valid railcard
Will not allow you to buy tickets with railcard prices unless you have bought your railcard in the app. In other words, there is no way to transfer a railcard purchases elsewhere—e.g., through National Rail or in person—to your account. And you cannot select railcard prices unless you have a railcard loaded into your account. In effect, this makes the app useless for me.
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Advance booking Wad to Grantham
We do not like or enjoy the underground connection on the Northern line from Lbg to Kings Cross when there is a Thameslink train from Lbg to StP / Kings Cross which is much easier. I also understand that we have to have paper tickets and not an e ticket due to the underground not accepting e tickets. This needs looking at and changing please!
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Paper tickets
No option to have digital tickets on your phone when buying a trip to London with a travelcard. Please sort that out. Otherwise a pretty handy app.
Railcard bug
Selecting network railcard is not working and thus impossible to get the price associated. Reported wells ago and known issue but still not fixed. Keep deleting and reinstalling the app.
