Suits me
Very good customer service got helped by taiwo over the phone great customer service and very good will continue using suits me bank I will in future
Do not use
They are fraudsters cannot contact them by phone only speak to Ai
Do not use
After getting charged for checking my account I got charged for sending money and got charged for a charitable donation I made. Been with them 2 years and lost £10+ every month
Great account
Easy to use, does everything I need to manage my money.
Disgusting company
I’ve been with them for 4 years never asked for anything I had money taken and they have tried every way to dodge giving me my money. They are never going to refund you because they are money hungry evil people
Theives scammers
Guys don’t sign up they froze my account and closed it for no reason over 6 weeks ago I’ve been contacting them tirelessly they are deliberately avoiding to steal my £517 they had no real reason to close my account they still can’t give a explanation they are scammers don’t put anything in your account over £10
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Suit me
Hi would love to say a massive thank you to taiwo for helping me get back on my account and to change everything this is a good service to use
Ava
Best bank x been with suite years excelkect excellent
Best bank
Always handy when need to use my banking app 10/10
Account login /otp login issue
Thanks to Tiawo, customer service was really helpful.
Not working
I tried to open an account but neither the app or the web site are working. They are doing some changes. It has been like this for a long while now.
Slowly getting worse and worse
Expensive FOR EVERYDAY TRANSACTIONS. Pray you don’t have an issue. You try and speak to them online. Takes over a week for them to get back to you. They suspended my account on payday 2 months in a row now. Causing me to miss payments/rent. Incurring late fees on my end. Still not heard back from my complaint. Doubt I will for weeks. The AI help will do nothing. Then wait weeks and weeks for contact back from a human. Pockit is so much better value for money. This account was my go to. Won’t be for longer. AVOID
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Open account elsewhere
Used for 18months. Closing account as bank charges additional fees for transfers, direct debits and standing orders. Monthly bank charge to have more than 5k in account. Constantly resets your login pin and sign in details so always have to reset it back up and take selfies etc.
I love this bank
I was in a really tough position in my life about a year ago and if it was not for suitsme I might be homeless. They helped me set up my account with limited information so I could actually get payed by work and survive.
Just thank you all so much for your help. I always tell people how great you were to me.
Just thank you all so much for your help. I always tell people how great you were to me.
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Still no Apple Pay
This bank is just okay. It logs me out a lot though and I have to set it up as new about once a week. Also they promised apple pay would be available by January 2025, still waiting.
Don’t use
I wouldn’t recommend using this account got closed asked for a reason why my account was closed and customer support team is so poor they won’t get back to you or even communicate with you
£3,002.15 still not returned after 30 Days
My account was closed on 12 August 2026 without prior notice or a clear explanation, with £3,002 still in it. I was told my balance would be returned within 30 days, but that timeframe has passed and I still have not received my money.
I have provided all the security and receiving-account information requested and raised a formal complaint. Customer support is difficult to reach, and the responses I receive have not led to any action.
This delay has caused me serious financial hardship because I need the money to pay rent, repay money borrowed for essential expenses and cover my living costs. I urgently need Suits Me to return my full balance.
I have provided all the security and receiving-account information requested and raised a formal complaint. Customer support is difficult to reach, and the responses I receive have not led to any action.
This delay has caused me serious financial hardship because I need the money to pay rent, repay money borrowed for essential expenses and cover my living costs. I urgently need Suits Me to return my full balance.
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Rubbish
Can never get hold of them have had money coming out my bank what I do not recognise and they don’t help to get it back would never even recommend to anyone
Disappointed
Really really really bad customer service , I call so many times because the app was having issues and I wasn’t able to login all day , no one answer my calls no one answer online in the chat really disappointed
I've been using Suits Me for a while now
I've run into a small issue the past couple of days on Suits me, I've still been able to make transactions with it the only problem is that for the past few days i have not received any notifications from the app despite having notifications turned on
