Suits Me User Reviews

What users say

Top reviews

The Ar the best

deserve more than 5stars

Can’t close account or remove GDPR details

Terrible service, don’t answer online chat, takes around 1 hour to speak to someone on the phone. Have been asking to close my account by phone and email for over 2 weeks, told to cut up card but 4 weeks later logged in and noticed account is still open, luckily I transferred all my money out of this account in time. This company does not comply with GDPR regulations or requests. My advice don’t keep a lot of money in the account if you use this e-money provider. A complaint will be made to the FCA as they should not even have a license to operate as a ‘bank’
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Not working

Not working when trying to logi!!!

Worst bank in the world

Please for the love of god DO NOT install this app for banking DO NOT put money on a suits me account please this is the worst bank and the worst experience i ever had with a bank STAY AWAY FROM THIS BANK PLEASE IF I COULD I WOULD PUT 0 STARS

Very bad costumer service. They don’t help you at all with anything.

I tried calling them and wait 20min in the hours that they are supposed to answer and still didn't answer. My card doesn't work at all and I money left in there and they won't help me at all to fix it. Very bad costumer service.

Money back

I have had suits me for over 3years and one day my account was blocked,I managed to get in touch with safeguarding team after a week and was helped. A week later Suits me send over £15 for the inconvenience caused and I thought that was really lovely!

Theft in broad daylight

Please do not open an account with this company. They will close the account without any reason and are not responsive at all.

Locked me out of my account

Made me upload documents out of the blue and stopped me from accessing my money.

Avoid.

They ignored me for two days straight and at this time they’re still holding my money. I don’t know if I’ll ever get it back do not use these people. Ever.

Terrible system

Listen and listen carefully
Get your money out this bank asap that’s all I have to say

Fraud

A company was taking payments of £18 a month from my account (computer save). This was without authorisation of any kind, why do Suits Me allow this to happen.

Great service

Komail is a fantastic advisor he helped me with the problems I was having, I was stressed out because I couldn’t login to my app, and then komail called me and resolved the issue with minutes. Thank you so much.

WARNING: Absolute rip-off! Avoid this bank! This bank is a total scam. They charge ridiculous and hi

WARNING: ⛔️Absolute rip-off! Avoid ⚠️this bank!
This bank is a total scam. They charge ridiculous and hidden fees just for transferring your own money. To make matters worse, they have now blocked my account and are refusing to let me access or withdraw my funds. Customer service is completely useless. Do not trust them with your money‼️!
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Banking

Very poor customer service,no care for customers,cause embarrassment by blocking customers any day any time at their own time,causing inconvenience for customers.win

My account don’t allow me to use my money

I’ve been trying to use my money for a week and I can’t I’ve tried calling and nobody answer nobody replies to emails nobody calls me back and I’ve done everything I can to try and solve this problem and nothing works
Very bad service

Avoid at all costs

Blocked my account and would not let me access my money. Worst bank ever

Terrible

Extortionate fees, like Fort Knox trying to access your own account then all sorts of demands for extensive information the absolute worst banking app I’ve ever tried

Amazing

Been amazing, easy to use and it’s affordable monthly! Best banking app I have used

Suits me

Great banking app so easy to setup and use highly recommended

Time will tell

For the most part it’s been ok, although there is some terrible reviews. Will be better once Apple Pay is introduced and Google pay if it isn’t already. A bit pricey and rewards and offers sometimes appear complicated or at times misleading to monthly subscriptions..
Suppose I can always return and correct the record if things go awry. But over all thankyou. Suppose I should install the app although they require all and sundry information about me and my life 🤷‍♂️.
Overall cheers ..
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Response from developer

Hi there, thanks for your balanced feedback. We’re glad your experience has mostly been positive and appreciate your comments on pricing and rewards. We’re always working on improvements, including payment features like making Apple Pay available soon, and Google Pay has already been introduced for our customers. Your support means a lot. Cheers, SM

stuff

They charged me monthly plan even though it Normal card for daily use u get charged for cashing out and if u lose your card u want get refund and u will pey for card to be sent u and it 5.99