where do I buy the device?
I have been searching all over the Internet, and with the exception of eBay, I cannot find any other place to buy the device officially? It is not on the T-Mobile website for purchase nor anywhere else, so is this discontinued and if so, they should update the customers and officially announce a statement.
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What a P.O.S. Wish I Could Give It Zero Stars!!
Wish I could give it Zero Stars!! No wonder T-Mobile stopped selling these, they are absolute crap, loose connection, charge doesn’t last, and I’ve had two units that refuse to pair/ with the app.
Great app for keeping track of pet
This app makes me feel safe in knowing where my pet is at all times
Response from developer
Glad the device is meeting your needs Kim!
Glitches and bad battery
First device didn’t sync. After 3 days with tech support they said they sent me a new one. They didn’t. Another day of tech support and they finally mailed it. It synced. Then the battery life was 12 hours. That’s insane. It works, for 12 hours, then is dead an I lost my pet. A few weeks later, it won’t update or connect to wifi. Total waste of time.
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Response from developer
Hi Bruce a c, sorry to hear about your issue. If you still have the device can you email about your issues at pets@t-mobile.com
Love the app
This app is amazing and very productive.
Response from developer
Hi lmanzo, we are glad to hear you are enjoying using the application. We will relay this back to our product team!
