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TELUS Connect (My Wi-Fi)

TELUS Connect (My Wi-Fi)

by TELUS Communications Inc.

28 ratings
343 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 1, 2018
  • February 16, 2026

Features

Developer

TELUS Communications Inc.
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TELUS Connect (My Wi-Fi) screenshot #1 for iPhone
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TELUS Connect (My Wi-Fi) screenshot #5 for iPhone
TELUS Connect (My Wi-Fi) screenshot #6 for iPhone
TELUS Connect (My Wi-Fi) screenshot #7 for iPhone
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About

Manage your home internet and Wi-Fi services remotely. Set up parental controls, monitor connected devices, and troubleshoot issues. Easily install new TELUS products and personalize your network settings.

✓Monitor connected devices and data usage
✓Change Wi-Fi name and password
✓Manage guest Wi-Fi access
✓Set Wi-Fi schedules and pause devices
✓Configure parental controls and network security
✓Self-install TELUS products
✓Access personalized troubleshooting
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What users say

Summarized from real user reviews of TELUS Connect (My Wi. Based on 28 reviews and a 2.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use
  • 🚀Helpful for managing home network
  • 💡Useful parental controls

Negative things

  • 🐛Frequent crashes and glitches
  • 🔍Inconsistent device detection
  • ⚠️Unreliable pausing/unpausing of devices
  • 🤔Confusing UI/UX
  • 🔒Security concerns (exposing neighbor's devices)
See all reviews

What's New in TELUS Connect (My Wi

5.35

February 16, 2026

* Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Good app functionality

Good app functionality but its a piece of $h!t and never work.
Jon GeliberteJon Geliberte

Sucks

It sucks
ec quận 2 tmlec quận 2 tml

No more app?!

Telus rolls out an AI-plagued slop app alternative, "optional upgrade" is pure BS seeing as now TELUS Connect won't do anything but tell me to go try their artificial garbage.
I don't want your AI trash, I just want Connect back
ZoruakatZoruakat

Fixed my problem

They fixed my issue i had with the pause devises feature not working, i am happy with this app again.
Ydfjgkbl23567Ydfjgkbl23567

Wifi

Devices are not pausing when they say they’re paused
……….,.,.,…,.……….,.,.,…,.
See 338 more reviews

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User experience

🐞

Reported Bugs

3 issues

Unable to log in or connect to home network

Bug

Devices disappearing from the app

Bug

Inconsistent behavior when pausing/unpausing devices

Bug
✨

Requested Features

4 requests

Ability to schedule device access

Feature

Improved visibility of connected devices and signal strength

Feature

Integration of firewall rules and usage reporting

Feature

Landscape mode support for tablets

Feature

FAQ

What can I do with the TELUS Connect app?

The app allows you to manage your TELUS home internet and Wi-Fi services. You can monitor connected devices, check data usage, change Wi-Fi settings, set up parental controls, pause internet access for specific devices, and even self-install new TELUS products.

How do I set up parental controls?

Within the app, you can access family safety features to set up adult content controls and enhance network security. This allows you to manage what content is accessible on your network and protect your family online.

Is this app free to use?

Yes, the TELUS Connect app is free to download and use. However, it requires a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account.

What are the requirements to use this app?

To use the app, you need a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account. The app also requires iOS 13 or later.

Can I use this app to install new TELUS hardware?

Yes, the app supports self-installation of various TELUS products, including Boost Wi-Fi, modems, and TV boxes. This requires compatible TELUS hardware or a self-install kit.