TELUS Connect (My Wi-Fi)

TELUS Connect (My Wi-Fi)

by TELUS Communications Inc.

3.1K ratings
309 reviews
Free

Details

  • Released
  • Updated
  • November 1, 2018
  • February 16, 2026
TELUS Connect (My Wi-Fi) screenshot #1 for iPhone
TELUS Connect (My Wi-Fi) screenshot #2 for iPhone
TELUS Connect (My Wi-Fi) screenshot #3 for iPhone
TELUS Connect (My Wi-Fi) screenshot #4 for iPhone
TELUS Connect (My Wi-Fi) screenshot #5 for iPhone
TELUS Connect (My Wi-Fi) screenshot #6 for iPhone
TELUS Connect (My Wi-Fi) screenshot #7 for iPhone
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About

Manage your home internet and Wi-Fi services remotely. Set up parental controls, monitor connected devices, and troubleshoot issues. Easily install new TELUS products and personalize your network settings.

Monitor connected devices and data usage
Change Wi-Fi name and password
Manage guest Wi-Fi access
Set Wi-Fi schedules and pause devices
Configure parental controls and network security
Self-install TELUS products
Access personalized troubleshooting
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What users say

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What's New in TELUS Connect (My Wi

5.35

February 16, 2026

* Bug fixes and improvements

User reviews

Not working and buggy

I’m new to Telus and because I am a new customer I am expecting good results from Telus since it’s one of the big 3 in Canada. Specifically this App is bothersome.. I did most of the trouble shooting out there and the app seems to log in but it’s not showing my credentials. If this is a well known bug please Telus don’t disappoint your new customer. Release a fix so that’ll work properly.
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Horrible app

I would give it -10 stars if I could. I don’t understand how a major telecom company like Telus can’t deliver a functional app that allows customers to manage their systems without constant frustration. This app takes forever to load and barely works, even when it does, the performance is abysmal. I’ve had truly exhausting experience with this app
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Figure it out Telus!

This app hardly ever works, then boots you out and won’t sign you back in. Figure it out properly if you’re going to have an app to control wifi!

Wifi pause

Telus Connect will often (more than half the time) not let me pause a profile or device unless I restart the app at least 10-20 times. The main reason I need this app is to pause the internet. I might have to look at alternatives after my current term expires.

Cant connect booster

Cant connect wifi booster because app wont
recognize booster is connected .“next” option just stays grey. Bought aftermarket booster because wtf

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to log in or connect to home network

Bug

Devices disappearing from the app

Bug

Inconsistent behavior when pausing/unpausing devices

Bug

Requested Features

4 requests

Ability to schedule device access

Feature

Improved visibility of connected devices and signal strength

Feature

Integration of firewall rules and usage reporting

Feature

Landscape mode support for tablets

Feature

FAQ

What can I do with the TELUS Connect app?

The app allows you to manage your TELUS home internet and Wi-Fi services. You can monitor connected devices, check data usage, change Wi-Fi settings, set up parental controls, pause internet access for specific devices, and even self-install new TELUS products.

How do I set up parental controls?

Within the app, you can access family safety features to set up adult content controls and enhance network security. This allows you to manage what content is accessible on your network and protect your family online.

Is this app free to use?

Yes, the TELUS Connect app is free to download and use. However, it requires a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account.

What are the requirements to use this app?

To use the app, you need a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account. The app also requires iOS 13 or later.

Can I use this app to install new TELUS hardware?

Yes, the app supports self-installation of various TELUS products, including Boost Wi-Fi, modems, and TV boxes. This requires compatible TELUS hardware or a self-install kit.