TELUS Connect (My Wi-Fi)

TELUS Connect (My Wi-Fi)

by TELUS Communications Inc.

28 ratings
347 reviews
Free

Details

  • Released
  • Updated
  • November 1, 2018
  • February 16, 2026

Features

TELUS Connect (My Wi-Fi) screenshot #1 for iPhone
TELUS Connect (My Wi-Fi) screenshot #2 for iPhone
TELUS Connect (My Wi-Fi) screenshot #3 for iPhone
TELUS Connect (My Wi-Fi) screenshot #4 for iPhone
TELUS Connect (My Wi-Fi) screenshot #5 for iPhone
TELUS Connect (My Wi-Fi) screenshot #6 for iPhone
TELUS Connect (My Wi-Fi) screenshot #7 for iPhone
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About

Manage your home internet and Wi-Fi services remotely. Set up parental controls, monitor connected devices, and troubleshoot issues. Easily install new TELUS products and personalize your network settings.

Monitor connected devices and data usage
Change Wi-Fi name and password
Manage guest Wi-Fi access
Set Wi-Fi schedules and pause devices
Configure parental controls and network security
Self-install TELUS products
Access personalized troubleshooting
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What users say

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What's New in TELUS Connect (My Wi

5.35

February 16, 2026

* Bug fixes and improvements

User reviews

FIX ISSUE ALREADY!

Since changing addresses, the app won’t let me use any of the parental management features for the devices. This is ridiculous! Fix this already plz! It’s been months!!!!

Word well for what I need it for

I use it to shut down wifi for my kids devices and mine when screen time locks are not enough. Plus it’s a great answer when the family relies on you to be the answer to “why is the internet not working” and I can tell them it’s the person in front of the device that is the issue. There are some things like multiple of the same device showing up in the list of recent devices but generally I’m able to determine what is what quickly and I was able to add a wifi extender very easily. Overall thankful for this app. Would be a bonus if I could control network settings like setting a dedicated 2gz frequency for IOT devices but again happy with it as is.
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Disappointed

None of my devices that I previously added shows up anymore

Broken

I upgraded to purefibre 3G from 1.5 several weeks ago, and Telus Connect will no longer display devices connected or network security, tried the in app support with absolutely no response app just says try resyncing/rebooting which of cause I have done multiple times to no avail.

Absolutely NO SUPPORT for this app.
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Good app functionality

Good app functionality but its a piece of $h!t and never work.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to log in or connect to home network

Bug

Devices disappearing from the app

Bug

Inconsistent behavior when pausing/unpausing devices

Bug

Requested Features

4 requests

Ability to schedule device access

Feature

Improved visibility of connected devices and signal strength

Feature

Integration of firewall rules and usage reporting

Feature

Landscape mode support for tablets

Feature

FAQ

What can I do with the TELUS Connect app?

The app allows you to manage your TELUS home internet and Wi-Fi services. You can monitor connected devices, check data usage, change Wi-Fi settings, set up parental controls, pause internet access for specific devices, and even self-install new TELUS products.

How do I set up parental controls?

Within the app, you can access family safety features to set up adult content controls and enhance network security. This allows you to manage what content is accessible on your network and protect your family online.

Is this app free to use?

Yes, the TELUS Connect app is free to download and use. However, it requires a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account.

What are the requirements to use this app?

To use the app, you need a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account. The app also requires iOS 13 or later.

Can I use this app to install new TELUS hardware?

Yes, the app supports self-installation of various TELUS products, including Boost Wi-Fi, modems, and TV boxes. This requires compatible TELUS hardware or a self-install kit.