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TELUS Connect (My Wi-Fi)

TELUS Connect (My Wi-Fi)

by TELUS Communications Inc.

28 ratings
370 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 29, 2017
  • September 22, 2026

Features

Developer

TELUS Communications Inc.
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TELUS Connect (My Wi-Fi) screenshot #1 for iPhone
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TELUS Connect (My Wi-Fi) screenshot #5 for iPhone
TELUS Connect (My Wi-Fi) screenshot #6 for iPhone
TELUS Connect (My Wi-Fi) screenshot #7 for iPhone
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About

Manage your home internet and Wi-Fi services remotely. Set up parental controls, monitor connected devices, and troubleshoot issues. Easily install new TELUS products and personalize your network settings.

✓Monitor connected devices and data usage
✓Change Wi-Fi name and password
✓Manage guest Wi-Fi access
✓Set Wi-Fi schedules and pause devices
✓Configure parental controls and network security
✓Self-install TELUS products
✓Access personalized troubleshooting
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What users say

Summarized from real user reviews of TELUS Connect (My Wi. Based on 28 reviews and a 2.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍Easy to use
  • 🚀Helpful for managing home network
  • 💡Useful parental controls

Negative things

  • 🐛Frequent crashes and glitches
  • 🔍Inconsistent device detection
  • ⚠️Unreliable pausing/unpausing of devices
  • 🤔Confusing UI/UX
  • 🔒Security concerns (exposing neighbor's devices)
See all reviews
+1

What's New in TELUS Connect (My Wi

5.37

September 22, 2026

* Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Stopped working

The app stopped showing the new devices from Aug 11 2026
HikerMeHikerMe

Issue with wifi profile

Unable to create wifi profile to pause wifi on device. Unable to pause any device for wifi says operation failed
R@j8729R@j8729

Great when it works

Works great when it’s working! Now it doesn’t detect any devices when it use to, can’t add a device to pause the wifi. I’ve tried everything suggested to get it to reconnect but nothing works!
NotSkepNotSkep

No Boost WiFi 7 Installation Help

Downloaded this app because I was having trouble installing my Telus Boost WiFi 7. The 7 is not supported in the app’s “Self Install” menu. Waste of my data.
Kessic BlueKessic Blue

Worst

Upgraded to WiFi 7 and it’s worst. No connected devices showing up, restarted NAH and boost few times (yes unplugged). App used to be perfectly working before but now got messed up. Why would perfectly working gets ruined ?
Kvin8Kvin8
See 365 more reviews

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User experience

🐞

Reported Bugs

3 issues

Unable to log in or connect to home network

Bug

Devices disappearing from the app

Bug

Inconsistent behavior when pausing/unpausing devices

Bug
✨

Requested Features

4 requests

Ability to schedule device access

Feature

Improved visibility of connected devices and signal strength

Feature

Integration of firewall rules and usage reporting

Feature

Landscape mode support for tablets

Feature

FAQ

What can I do with the TELUS Connect app?

The app allows you to manage your TELUS home internet and Wi-Fi services. You can monitor connected devices, check data usage, change Wi-Fi settings, set up parental controls, pause internet access for specific devices, and even self-install new TELUS products.

How do I set up parental controls?

Within the app, you can access family safety features to set up adult content controls and enhance network security. This allows you to manage what content is accessible on your network and protect your family online.

Is this app free to use?

Yes, the TELUS Connect app is free to download and use. However, it requires a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account.

What are the requirements to use this app?

To use the app, you need a TELUS Internet subscription in Alberta, British Columbia, or Quebec, and a My TELUS // Espace client account. The app also requires iOS 13 or later.

Can I use this app to install new TELUS hardware?

Yes, the app supports self-installation of various TELUS products, including Boost Wi-Fi, modems, and TV boxes. This requires compatible TELUS hardware or a self-install kit.